Information Technology Specialist with ten years of information technology experience specializing in technical service. Strong project management and problem-solving skills with an emphasis on quick problem resolution. Ability to focus on multiple tasks simultaneously and determine the problems and troubleshoot as needed. Equally effective working independently or as part of a team. Consistently meet tight deadline schedules within dynamic environments. Flexible when necessary to meet overarching needs of the company, such as working on weekends and holidays, including night shifts. Disciplined, very thorough, conscientious and meticulous with work. Comfortable interfacing with all levels of management in a multicultural environment. Excellent oral and written communication skills. Outstanding customer service orientation with both internal and external customers. Very attentive and detail oriented. Also pursuing a career in the financial market industry internationally.