I am dedicated and hardworking person. I have 8 years of experience in a BPO industry handling both Sales and Customer Support. With my experience, I have learned to multitask and developed a high level of competency when it comes to customer satisfaction and making a sale. I am used to changes. I pay attention to new updates and i always made sure to apply it in every call that i recieved. I am confident that i would be able to adjust right away specially with the tools given.