I am a quality-oriented professional who has been consistently praised as efficient by my co-workers and management. Over the course of my 3-year career, I’ve mastered the ability to multitask on top of other things. I am experienced in handling customers via phone calls, emails, and live chats, including being knowledgeable in Zendesk, Salesforce, Slack, and other necessary tools.
Overall, I have consistently demonstrated communication, problem-solving and multitasking abilities in every aspect of my customer service representative role at the previous companies I've worked for.