Harshika G.

ABOUT ME

I have 6 years of experience in international customer service (BPO), HR recruitment, admin, and sales domain.I have a good typing speed of 45 wpm and can do data entry , web research and other data entry jobs. My background includes providing friendly assistance to customers via phone, email, and live chat while successfully enhancing customer response strategies and managing overall customer service functionality and performing HR, admin duties of handling end to end recruitment process along with the recruitment empanelment with the clients in order to provide these clients best manpower services.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Virtual customer service associate

Busibud Inc - Jan, 1970 to present, USA

Operation executive

SSS industrial services - Sep, 2018 to Mar, 2020, Pune ,Maharashtra

Senior technical support associate

Teleperformance - Aug, 2016 to Aug, 2016, India

Technical support associate

Convergys - May, 2015 to Nov, 2015, India

Customer service associate

IBM Daksh - Jan, 2020 to Jan, 2020, India

EDUCATION HISTORY

Bachelor of commerce , Commerce

(2009 - 2012) Periyar university