I am currently working with a drop shipment company for retail business in US my current position there ate Account Manager for walmart and Data management with amazon 4hrs daily with them. With Walmart I handle all people whos working under customer service for the marketplace seller and also I process all cases need to open under the account for any concern and issues for the listing we have (to be exact I am managing about 18000 items) this is also the same thing I am doing with amazon.