Karuna K.

ABOUT ME

• Provides feedback to management to assist in the development of training programs that positively impact department performance improvement goals.
• Recognize good performance/improved performance personally with staff member and with management.
• Creates training communication, manages training participation databases and manages training libraries.
• Provide support to Program Manager, Business Services Manager and client when requested.
• Support and work closely with Trainers to assist them in all facets of Training and Development.
• Creates/maintains LMS custom tracking reports as requested by management and educates field management on its reporting capabilities.


• Meeting coordination
• Recruiting the trainers
• Staff scheduling procedures
• Inbound phone call handling
• Report analysis
• Employee development
• Schedule management
• Cost reduction and budgeting

SKILLS