I have been in a BPO industry for almost 12 yrs. I was once a trainer in a financial account for more than a year. And with my current field, I am working as a Virtual Assistant for more than 2 years now in which I handle more in a FInancial planning industry. I helped in preparing the documents for a client meeting, I do the research for their Insurance and Superannuation account and also do email handling for my client