Maaz A.
Qualified in PGDM (Marketing), possessing 6+ years of experience covering Management, Marketing, Client Servicing, Tele-calling, Corporate presentation, Operations, Team handling etc.
India | Asia/Kolkata (INR)
Full-time : 30+ hrs/week
ABOUT ME
Deft in conducting analysing market research and analysing the same to formulate strategies accordingly.
Acquired sound knowledge in Marketing, Human Resources and Strategy Planning.
Perfectionist and a team player having flair in management. Has a keen eye on detail along with project execution on time.
Proficient in working with Microsoft Office and quick in grasping other software packages.
An effective communicator with excellent analytical / logical skills and an ability to relate to people at any level of the business and management.
Supervising customer service operations for rendering and achieving quality services as well as optimising client satisfaction levels.
Identifying improvement areas & implementing measures to maximise employees satisfaction levels.
Assessing customer feedback, evaluating areas of improvements & providing critical feedback.
Leading & monitoring the performance of team to ensure efficiency in process
Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst the team members by keeping them updated about the process change.
Innovator and a quick learner; having the ability to implement learned content into practical outcome along with process optimisation; leading in higher profitability and time savings.