Maria Teresa M.

ABOUT ME

To begin, I am a People oriented individual with attention to detail and a positive attitude, Customer service professional with strong ability to multi-task, prioritize, and manage time effectively. Interested in the position of Customer Service Representative at Teletech under Telstra -Australia and Century Link -USA, offering ability to handle high volume calls, active listening skills, and proven ability to resolve customer complaints in a professional manner, experienced service oriented individual with strong phone handling skills and ability to adapt to different personalities, experienced customer-oriented individual with strong work ethic, ability to escalate issues appropriately. Interested in the Technical Customer Service position and where high technical aptitude for assimilating new technology and technical concepts, plus advance computer skills will be utilized.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Loan Originator

ARB Call Facilities - Oct, 2019 to Oct, 2019, Bacolod

Technical Support 2

Teletech Telstra and Century Link - Nov, 2007 to Jan, 2020, Bacolod