I have been in the hospitality industry for 7 years and through it I have gained customer support experiences. Some personal qualities that define my leadership skills and the ability to maximize efficiency and achieve goals includes being accountable, responsible, self-motivated and people-oriented. Management skills through planning, decision-making, problem-solving, communication, delegation, and time management. Adaptive leadership by mobilizing individuals to handle challenges. Interpersonal skills through awareness, constructive feedback, mentoring, coaching and respect for team members.