Mark Terrence B. - Virtual Assistant

Mark Terrence B.

Virtual Assistant

Philippines | Asia/Manila (USD)

$9/hr
Part-time:10-30 hrs/week
0, Followers

ABOUT ME

I have more than three years of work experience in the BPO (contact centre) industry. I handled residential clients in the U.S. and business clients in Canada particularly AB and BC regions. I like engaging with clients because it helps me further develop my interpersonal skills by being brief, efficient, and customer driven. I am familiar using Salesforce. You should consider me for this job because throughout the years of working in customer service relations, I was able to adapt to different clients and their usual objectives when reaching us. More importantly, I have great communications skills both in oral and written. I also pay to small details to avoid confusions and delays because time is very valuable in this line of business.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Customer Service Representative

Expert Global Solutions - Feb, 2013 to Feb, 2014, QUEZON CITY

Customer and Technical Representative II

Convergys - Feb, 2014 to Feb, 2015, QUEZON CITY

Back Office Specialist

TELUS International - Aug, 2015 to Jul, 2016, QUEZON CITY

Customer Service Representative

ALORICA - Oct, 2017 to Jul, 2018, QUEZON CITY

EDUCATION HISTORY

Bachelor of Arts, Major in Journalism

(2016 - 2020) Kalayaan College