I have more than three years of work experience in the BPO (contact centre) industry. I handled residential clients in the U.S. and business clients in Canada particularly AB and BC regions. I like engaging with clients because it helps me further develop my interpersonal skills by being brief, efficient, and customer driven. I am familiar using Salesforce. You should consider me for this job because throughout the years of working in customer service relations, I was able to adapt to different clients and their usual objectives when reaching us. More importantly, I have great communications skills both in oral and written. I also pay to small details to avoid confusions and delays because time is very valuable in this line of business.