Mary Joy Ponele

ABOUT ME

My over 7 years of experience in the BPO industry and months of experience in a virtual assistant accounts like appointment settler for roofing and email clients, I have possessed a good comprehension skill set and learned the proper way of communicating through verbal and written. I am also a fast and self-learner which make me more efficient in creating new strategies to meet the target required by the company.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Team Leader

Telstra Australian Customer and Technical Service Account - Dec, 2018 to Dec, 2017, Australia

Retention Specialist - Subject Matter Expert

Focus Direct Incorporation - Apr, 2008 to May, 2010, USA

Virtual Assistant

Roofers Inc - May, 2019 to present, USA

EDUCATION HISTORY

-, Information Technology

(2008 - 2010) System Technology Institute