Md. Nurul A.

ABOUT ME

I am a professional customer service agent with enthusiasm and dedicated hardworking capability. I worked in an international call center for 6 years. My client was a UK based global communication company name "WorldSIM". My company communication channel were phone, email, ticketing through website submission, Live Chat.

To serve a customer better and gain their loyalty towards the company is my first priority. I listen to the customers query with observant and empathy, maintain time properly. I keep my restraint to settle customer's apprehension. My keen interest is to gain customers satisfaction by creating a Win-Win situation.

SKILLS