Michael G.

ABOUT ME

As an Operations’ Supervisor and a BPO professional, I have applied my skills in service delivery, employee relation, customer experience, and training. With the different organizations and over 3 years working for the BPO industry, I am well-equipped in working for the companies I have had been. My past and current roles have provided me with the skills in:
- Multi-task management of more beyond my managers’ expectation in delivering deliverable accurately.
- Executing and improving action plans leading to performance improvements.
- Working with different line of perspectives supporting business such as leading and motivating people toward success, Driving Team to goals, Setting of action plans and coaching process.
- Managing targets, aligning actions and strategies to meet targets in a consistent queue.

SKILLS