Michelle

ABOUT ME

I have 5 years of working experience as a Quality Assurance Analyst which I did a lot of administrative tasks. Also, I have been an experienced customer service representative for three years and have acquired the skills below.

Skills:
- Call handling
- Email handling
- Administrative support
- Account handling
- Strong MS Office (Word, Excel, Outlook, Powerpoint)
- Answering Product Questions
- Checking Order Status
- Communication Etiquette
- Desk.com
- Following procedures
- Inbound inquiries
- Interpersonal Skills
- Multitasking
- Processing Orders
- Time Management

SKILLS