Nasir I.

ABOUT ME

As a Customer Service Manager, I have extensive experience in managing teams and delivering exceptional service to customers. With a proven track record of success, I possess a strong ability to develop and implement customer service strategies that improve customer satisfaction and retention rates. My leadership skills allow me to effectively manage and motivate teams to achieve their goals and exceed expectations. I have the ability to identify and address customer needs, while also being able to manage customer complaints and concerns with empathy and professionalism. I am highly organized and detail-oriented, with strong communication and interpersonal skills that enable me to effectively build relationships with customers, stakeholders, and team members. I am constantly seeking opportunities to improve processes and procedures, and have a strong understanding of customer service metrics and KPIs. Overall, I am dedicated to delivering high-quality customer service and creating positive experiences for customers at every touchpoint, while also driving business growth and success.

SKILLS