Trusted professional with 5+ years of experience in the eCommerce industry, who consistently meets client expectations maintaining a high level of professionalism, patience, and efficiency. Expertise: •Order Fulfillment •Carrier Management •Responding to customer inquiries - Zendesk, Freshdesk •Inventory Management •Listings Management •Feedback rating and review request to customers •Shipment Creation •Return and refunds •Supplier Management •Web research •Lead Generation •CRM If you wish to hire a dedicated professional, please do not hesitate to contact me. I am confident to say that I would give my best at all times and make it error-free. Thank you, Nivethitha