N.maniraja R.

ABOUT ME

Experience in Server’s: -
Provided secondary support in server 2008 & 2012R2.
Managing & implementing group policies, Active directory, Hyper V, file server
Account creation termination Provisioning task.
Managing and authenticate the mandatory profile using GPO and Mail ID creation in Exchange server v 2010.
Configuring & managing Disk Quota in file server
Monitoring all Servers through OP Manager, Event log analyzer taking the necessary action for the alarms created.
Taking CPU/Memory/Disk Utilization, Uptime/Downtime reports of all the servers through OP Manager.
Deploying software package, operating system, windows server update service through SCCM 2012.
Responsible for Windows server Backup and Restoration using Symantec tool.
Performing Event ID analysis, by taking necessary actions for Event IDs created in the servers.
Experience of PLM and Provisioning. Big IP (F5 VPN)
Provided inter-departmental collaboration by escalating unresolved issues to appropriate support functions.
Experience in System Administrator: -
Provided technical support desktops, printers, tape backup, file sharing, WIFI modem, SAP application and troubleshooting.
Providing support over RDP, Team viewer, LANDesk, PC across all offices.
Provided technical support, including identifying problem incidents with their subsequent resolutions.
Out location Call - Through Remote Support (Tight VNC, Windows Remote).
Installation & Configurations of Network printer and local printer & printer management server.
Take ownership and responsibility of IT related.
McAfee & Symantec Antivirus client installation and updating
Support the Bitlocker encryption and safe boot encryption in User laptops & Desktops
Assisted company personnel with desktop operation, including both hardware and software, provided employee training and instructions. Regarding basic operation of software and hardware, technical support and quality standards.
Familiarize end users on basic software, hardware and peripheral device operation.

SKILLS