Oluwadamilola O.

ABOUT ME

Leveraging over 7 years of combined experience with my certification in customer support, administrative, data entry, transcription, and translation, I possess a well-rounded skillset for providing exceptional customer care and ensuring accurate information processing. My background in customer support has equipped me with exceptional communication and problem-solving abilities, allowing me to effectively address customer inquiries and deliver resolutions in a timely and professional manner. My data entry experience ensures meticulous attention to detail and the ability to handle large volumes of information with accuracy. Additionally, my proficiency in transcription and translation allows me to effectively convert spoken or written information into clear and concise deliverables, catering to multilingual audiences. This multifaceted experience makes me a valuable asset for any team seeking a highly skilled and adaptable professional. I can effectively address client needs, ensure meticulous data handling, provide confidentiality and clear communication across languages. I am Proficient in a comprehensive suite of -Productivity, data entry and communication tools, including - Microsoft Office (Excel, Word), -Google Suite -Customer relationship management software (HubSpot, Zoho, etc.)." -Project management platforms (Asana, etc.), -Design- Canva

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Virtual Assistant

1app LTD - Nov, 2023 to present, USA

EDUCATION HISTORY

Bachelor of Technology, REAL ESTATE MANAGEMENT

(2018 - 2021) Federal University Technology, Akure

Post Graduate Diploma, Customer Service

(2021 - 2022) Chartered Institute of Customer Relationship Management

Post Graduate Diploma, Customer Service

(2021 - 2022) Chartered Institute of Customer Relationship Management