Racquel D.
Senior Customer CARE Specialist
Jamaica | America/Jamaica (USD)
Part-time:10-30 hrs/week
ABOUT ME
A result driven young professional with over 8 years of experience providing excellent customer service and handling high level escalated issues reported to the CEO, Public Relations, Legal and Fraud Unit. Suburb analytical skills, impeccable written and verbal communication skills, and excellent interpersonal skills. ADDITIONAL SKILLS Detail Oriented Proficient in QuickBase Able to work on own initiative Active listener and keen observer Able to proactively recommend unique solutions/remedies Creative approach to problem solving and team collaboration Adept with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and GIMP Highly results oriented and comfortable in a fast pace high stress production environment. Highly competent in managing multiple tasks and changing priorities efficiently and effectively