A well-established and highly experienced online/chat specialist who have received multiple acknowledgements and commendations both from the employers and clients. A young professional in the field of Customer Service/Support with superb Customer Service Skills who have mastered its range of tasks, duties, and responsibilities such as but not limited to: handling multiple chats/customers simultaneously, prompt responses, documentation of Issues and resolutions, product knowledge and services, upselling, customer service solutions, troubleshooting, website guide, billing explanation, and customer satisfaction. P.S. Hire me not because of my rate, but because you deserve quality.