Shubham B. -Customer Support Representative | Hire Freelancer from India

ABOUT ME

Dear Sir/Madam, I write in response to your ad on Google seeking a Customer Success Chat and email support Representative - Remote. As a highly competent Customer Success Chat and email Support Representative - Remote, I would bring a dedicated, reliable and driven attitude to this role. In my past position, I maintained an exceedingly functional work environment while delivering exceptional customer service for Shutterstock at Teleperformance. I have a knack of problem solving and work well independently and with a little oversight. I respond to requests from colleagues and clients in a timely manner and am adept at prioritizing multiple ongoing projects. Additionally I am adept at: • Consulting with customers to evaluate their needs, determine best services, and suggest additional services that may be of interest. • Exceeding quotas for calls taken, upgrades processed and applications completed. • Maintaining up to date knowledge of services, procedures, and regulations to ensure accurate and effective service. • Cross-training in order to assist other departments or in other roles as needed. I am a self-starter and excel at handling customer inquiries, policy changes, and resolving conflicts quickly. I am also deeply familiar with several proprietary computer software systems and adapt quickly to new programs. As a part of the team, I hope to bring the first-rate customer service to your clients and support your business goals. My resume is attached with my profile. Please feel free to call me or email me at your earliest convenience so we can discuss the position and your needs in detail. Thank you for your consideration. Sincerely, Shubham Boora