Staci J. M.

ABOUT ME

I help Small Business Owners and today’s Solopreneurs break free from the consuming day-to-day business operations so they can focus on growing their business. I do that by providing a variety of services that fall under the following roles: Virtual Executive Assistant, Social Media Manager (Marketer), Customer Service Manager and Marketing Assistant.

For the past 17+ years I have worked with a number of small business owners and young entrepreneurs like you. Each client experience provided a new opportunity to learn and grow my level of professional experience. Ultimately, I grew into a versatile professional who is capable of wearing many hats and be successful in roles that have many moving parts.

As a Multi-talented Freelance Professional, I offer my potential clients the following professional services:

Administrative Support Services - Service includes tasks such as, travel arrangements, calendar management, email handling, scheduling, client communication and correspondence. Document creation and formatting, simple reporting and analytics and other various secretarial tasks that come up.

Social Media Marketing and Management Services - Service covers all aspects of the essential duties required to execute a quality social media marketing campaign. My experience is such that I am able to participate in at any level of the process, whether I own or assist with tasks such as developing relevant topics for your intended target audience, as well as creating, curating and managing all published content.

Customer Service Management Services - Service focuses on the unique needs of your customer. The goal is to create a positive customer experience and ensure your audience experiences a positive experience throughout the buyer’s journey. I’ll make certain customer issues are resolved, product recommendations and repeat sales are encouraged and that Customer Retention is a top priority.

SKILLS