Taiwo

ABOUT ME

I have over 3 years of experience working as a Support Engineer . Currently, I work as Technical Support Engineer. Where I Analyze, troubleshoot and deliver Microsoft cloud solutions on Azure and Office365 • Evaluate and prioritize customer’s support cases • Act as the primary liaison between company and your customer • Resolves users’ requests by remote connection or by talking users through series of actions • Keep users informed on the progress of outstanding logs. • Analyzing call logs to spot common trends and recurring problems. Competencies: Office 365 Microsoft Azure, machine learning, cloud computing, Python, network protocols

SKILLS