Support Specialist (Technical: Total Experience: 10 years)
• Combination of Technical Support and Customer Service
• Have been a part of Global Support Teams (APAC, EMEA and Americas) interacting directly with Customers, Business Partners, Clients and the Management
• I specialize in SIP (VOIP / IP PBX) and Unified Communications Systems; also i have experience working on Windows Servers, Linux Servers, Application Troubleshooting / Configuration, MS Office, etc
• Problem Solving is my key strength