Holding a demanding position in a dynamic organization has provided me with the opportunity to perform the following tasks to the best of my abilities:
– Responding to customer inquiries on telephone, email, chat services and in person
– Identifying and evaluating customer needs and providing appropriate solutions and responses
– Using available and appropriate systems to respond to problems and queries
– Participating in cross functional communications and meetings
– Building successful relationships with counterparts and management
Living and working in this day and age of high and ever changing technology, I make it a point to learn new systems in order to keep myself abreast of the competition. My verbal and written communication skills are above par and I am open to receiving critical feedback.