About This Service
* Maintains database by entering new and updated customer and account information.
* Prepares source data for computer entry by compiling and sorting information.
* Establishes entry priorities.
* Processes customer and account source documents by reviewing data for deficiencies.
* Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.
* Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
* Maintains data entry requirements by following data program techniques and procedures.
* Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.
* Combines data from both systems when account information is incomplete.
* Purges files to eliminate duplication of data.
* Test customer and account system changes and upgrades by inputting new data.
* Secures information by completing database backups.
* Maintains operations by following policies and procedures and reporting needed changes.
* Maintains customer confidence and protects operations by keeping information confidential.
* Contributes to team effort by accomplishing related results as needed.
* Analyze the given data
* Help customers with complaints and questions
* Give customers information about products and services, take orders, and process returns
* Interprets data and turns it into information that can offer ways to improve a business, thus affecting business decisions.
* Gather information from various sources and interpret patterns and trends.
* Helping students to understand different subjects