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Browse Our Top Rated Technical Support Experts


I am a certified Customer Support Professional with Experience in Process Flow design, Data Entry and SIM Reg Application Support. I am a creative thi...Read More
Chenee P.Computer Engineer, Philippines
$17 /hr
1 Years Exp.
0 Followers
Competent Technical Support Representative well-versed in assisting client users with diverse computer system, mobile device and peripheral equipment...Read More
Olayiwola L.Elearninf and IT Support, Nigeria
$7 /hr
4 Years Exp.
0 Followers
Dedicated and well trained IT specialist. Experienced in Hardware and Software support within organizations. Skilled in managing and solving complex...Read More
Taboo Top freelance transcriptionist/Virtual assistant, Philippines
$14 /hr
7 Years Exp.
0 Followers
I have worked in numerous companies as a technical support and customer service expert, and has also worked as a freelance transcriptionist and virtua...Read More
I am highly motivated candidate willing to fulfill a challenging role in your company. As my resume shows, I’ve already earned work experiences. In...Read More
Faisal A.System Engineer, Pakistan
$10 /hr
15 Years Exp.
0 Followers
I am Graduate in Computer Science and "Microsoft Certified Technology Specialist" (MCTS), Working in IT Field about 14 Years and experience,...Read More
Jake Andrew L.IT Support, Philippines
$7 /hr
0 Years Exp.
0 Followers
An experienced and result-oriented IT professional. Eager to learn new trends to enhance skills and knowledge. With strong analytical skills in solvin...Read More
Ethan Writer, Nigeria
$10 /hr
4 Years Exp.
0 Followers
I am a prolific writer with over 4 years experience as a freelancer. My articles are informative (well-researched) and error-free, with zero percent p...Read More
Alcris M.Technical support, Philippines
$11 /hr
5 Years Exp.
0 Followers
I'm a technical support staff that you can always rely on.
Roy G.Order Manager, Philippines
$12 /hr
2 Years Exp.
0 Followers
I am currently part of a global corporation providing technical and customer support for big clients around the world. As of now my client is a teleco...Read More
Franceska G.Data entry specialist, Philippines
$3 /hr
5 Years Exp.
0 Followers
I am a certified 3D artist.
Rajkumar Y.Virtual Assistant, India
$5 /hr
4 Years Exp.
0 Followers
Thank you for viewing my profile. I specialize in delivering quality services with respect for strict deadlines and high expectations. I provide creat...Read More
Azhar N.Network Administrator, India
$30 /hr
3 Years Exp.
0 Followers
Master of Science in Information Technology and certified in Cisco, Google, Palo Alto with 3 years experience as a Network Administrator; I am confide...Read More
Oladipupo Microsoft Cloud Networking Subject Matter Expert, Nigeria
$20 /hr
6 Years Exp.
0 Followers
I currently work as part of Microsoft Cloud Customer Service and Support (CSS) providing 3rd tier technical support to Fortune 500 companies by delive...Read More
Garima G.Virtual assistant , India
$2 /hr
3 Years Exp.
0 Followers
I am a Btech graduate, worked in BPO industry for 3 years, would like to work as virtual assistant and work from home
Adil A.System Administrator, Iraq
$6 /hr
2 Years Exp.
0 Followers
Dbase Administration, Data Center Administration, Network Engineering, Communication Skills, Software Solution Design works with ASITS Company, our Co...Read More
I have been in the BPO industry for more than 12 years in both office-based and home-based environments. I worked as a representative and as a manager...Read More
John Mark N.Customer Service Representative, Philippines
$7 /hr
4 Years Exp.
0 Followers
I have been working in the Business Process Outsourcing for more than four years. I worked as a Customer Service Assistant under different Internation...Read More
Dinesh K.OPS Specialist, India
$13 /hr
7 Years Exp.
0 Followers
I am an operation support specialist with 7+ years of experience
Karla C.Team Leader - IT service desk., Singapore
$5 /hr
4 Years Exp.
0 Followers
I specialized in helping end-users in resolving a wide variety of technical issues via call, in person and remotely which allow me to significantly co...Read More
Jiane G.Information Technology Specialist, Philippines
$15 /hr
4 Years Exp.
0 Followers
I am responsible, hardworking, good in multitasking and very efficient in everything I do. I am eager to learn, open to experience new things and can...Read More
Rizwan Z.Online admin service provider, Pakistan
$20 /hr
15 Years Exp.
0 Followers
I can provide online admin services to any company. Having vast experience of working as Manager in multinational company
Arnab S.Technical support engineer, India
$18 /hr
6 Years Exp.
0 Followers
I have an experience working with north American clients and customers for more than 6 years. I have graduated with English, and I have 'o'...Read More
Peter I.T. and Customer Support Professional , Jamaica
$9 /hr
8 Years Exp.
0 Followers
Cisco Certified I.T. Technician with 7 years Customer and Technical Support experience. I am more than capable to complete tasks given to me in a prof...Read More
Raghavender D.system administrator, India
$17 /hr
5 Years Exp.
0 Followers
5+ years of experience as System administrator/Desktop Engineer. Hands on experience with Operating Systems like Windows XP, Windows-7, Windows 2008,...Read More
Latest E.HardWorker, India
$5 /hr
3 Years Exp.
0 Followers
I am certifier java developer having 2 yrs experience
Marietta A.Customer service consultant, Philippines
$5 /hr
10 Years Exp.
0 Followers
i was able to work for almost 10 years as a Customer Service Consultant for different line of business. And during those years I was able to develop m...Read More
Fauzee IT Support , Malaysia
$8 /hr
6 Years Exp.
0 Followers
I am an IT Support having experience more than 6 years.
Subodh J.Rockstar Customer Support Professional, India
$15 /hr
6 Years Exp.
0 Followers
I am a seasoned customer support consultant with over 6 years of experience in the service industry including hardcore technical support mostly over t...Read More
Babil B.Technical consultant, India
$10 /hr
2 Years Exp.
0 Followers
Iam a person who can work across disciplines and like to adapt to new challenges and also a generalist with grit combined with a willingness to lear...Read More
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Skills related to Technical Support

Articles Related To Technical Support


In recent years, there has been a big surge in Cloud Computing Technologies. One such technology which has an immense impact on the world of computing is Salesforce.

 

Salesforce is customer relationship management (CRM) product, Salesforce also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics and application development.”

 

Before Salesforce, Customer Relationship Management (CRM) solutions were hosted on a company’s own server. Can imagine the cost and time it took for companies to have their own CRM solutions? Well, it used to take months or even years to set it up and the cost went up to millions of dollars. Even after setting up, they were extremely hard to use. The feasible solution is to building an affordable CRM software and delivering it entirely online as a service. This was the main idea behind Salesforce. Started as a Software as a Service (SaaS) company, Salesforce has grown into the fifth-largest software company in the world.

 

Salesforce will maintain to be a powerful area for the career opportunity. If the economy remains to grow, demand will maintain to exceeds, as a result, it provides better opportunities and higher salaries. If the economy declines, space will be more resistant to downturns than most, resulting in better job security.

 

Future of the CRM Market

Software as a service (SaaS) products have become increasingly popular and have driven the growth of the CRM market. It's predicted that SaaS CRM solutions will reach a deployment rate of 80 to 85% by 2025. Are you looking for CRM Marketer? Follow to reach your goal.

 

In the near term, the CRM software market is growing at a compound annual growth rate (CAGR) of 14%. The cloud-based CRM subsection of that market is growing at a compound annual rate of 22%.

 

Ninety-one percent of companies already using Salesforce admit that it helps their marketing teams maintain a strong voice with clients and consumers. What's more, 64% of marketers report that they place a higher value on maintaining existing clients than trying to acquire new ones, adding to the need for Salesforce. These numbers show that cloud-based CRM software will become a ubiquitous tool for client-driven companies around the world.

 

Salesforce is the top cloud-based CRM on the market. It has a market share of more than 15% and consistently generates upward of $1 billion more in revenue than its closest competitor. Salesforce has positioned itself well to take advantage of the future growth of the industry.

 

FROM NOTHING TO SALESFORCE ADMIN/DEVELOPER?

The great thing about Salesforce is when we start out we don’t need to know any programming languages. When we create business applications in Salesforce, a lot of it is “click development” or “click configuration” to create applications. Not to say this is “easy”, but it’s all learnable! I have a great belief that if we put our mind to it, we can achieve anything even if we and others think we can’t.

 

It’s odd that people from different industries don’t think they have transferable skills. I think this comes from the perception that Salesforce is a “technical system”. Salesforce is a system that enables companies to manage their day to day operations. That could be Sales, Service, Finance, Operations, Marketing, and Manufacturing! It can touch every part of a business. The businesses that implement it well, are those that consider it a business system that is enable and support their workforce. Those companies that think of Salesforce is an “IT system” and should be implemented by IT, but actually it’s a business system and should be run by the business. Because of this we still have invaluable experience that can complement a career in Salesforce.

  • Job roles available for Salesforce professional:
  • Project Manager
  • Salesforce Architect
  • Salesforce analyst
  • Salesforce consultant
  • Salesforce developer
  • Salesforce admin

 

HOW TO GET STARTED IN SALESFORCE?

First goal is getting a paid job working with Salesforce. To achieve this goal everything comes down to making your resume as attractive as possible to a new employer. I think this comes down to following areas:

 

CERTIFICATIONS

There are a lot of Salesforce Certifications. But I recommend the one to get first ‘Salesforce Certified Administrator’. The reason for this is it gives a good overview of the whole of the core Salesforce platform

 

EXPERIENCE

Create some app in Salesforce: Prove knowledge of Salesforce by creating some business apps in Salesforce. Salesforce provides free “Salesforce Developer Orgs” which is a fully functioning Salesforce tool but limited to a couple of user licenses and limited space. But we can create business apps within it. Then we can add this on CV that we have created, for example an invoice management application with approval processes and automation then this could go a good way in proving your ability with Salesforce.

 

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