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Browse Our Top Rated Communications


Kuppusamy V.Executive, India
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0 Years Exp.
0 Followers
I have been working as a medical representative in Lupin ltd for 3 years, I want to work in a customer support agent.
Jack C.Home based tutor, Philippines
$10 /hr
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0 Followers
I one year experience of computer literate and i always loved teaching kids .
M.u. K.Finance Specialist , Pakistan
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I am a Finance graduate with more than 4 years of professional experience with diversified knowledge.
Dark G.Encoder, Philippines
$20 /hr
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I am a Teacher with a skill in computer, typing and editing
Lyka C.Virtual Assistant , Philippines
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Motivated fresh college graduate seeking for a full-time/part-time position where I can utilize my skills. I have good communicating and interpersonal...Read More
Syeda M.Data Entry , Pakistan
$10 /hr
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I had experience of CSR of almost more than one year
Mike O.communication expert, Kenya
$5 /hr
2 Years Exp.
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i have experience in communication with 6 years of experience
Jagan P.Writer, India
$17 /hr
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I am a BBA student currently studying at SRM University, Chennai. I love to write and have been writing product description for clients who want to se...Read More
I am a professional writer. I have a bachelor degree in linguistics and I love writing. I do research to give the best findings regarding a topic of s...Read More
Amal T.Quality Assurance , India
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2 Years Exp.
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I am an engineer with an experience of 2 yr in this field. Skills : Communication, Basic Computer Skills. Interest : Travel, To play football, photo...Read More
Reyvie M.Typing data, Philippines
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1 Years Exp.
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I am a call center agent with 6 months BPO experience and I want to work home base by typing data and I can type 40-45 per minute.
Qu V.Customers service representative, Philippines
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I have been working in a call center for 1 year and four months as a Customer service professionals.
Raya Student, Jordan
$6 /hr
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I am fluent in English and Arabic languages. I can translate, no work experience.
Kazeem Senior Software Engineer, Nigeria
$30 /hr
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I am experienced enterprise application Developer with advanced skills in anything .JS and Java/Spring Boot Technology. I have knowledge and expert...Read More
Ethel May Traya Operations Head, Philippines
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2 Years Exp.
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Im a Operations head of private company which is provide Financial loans for client, Im am good in accounting and financial works.
Anurag V.Business and education, India
$2 /hr
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I am a students of pharmacy and 1 year experience
Eufronia C.Virtual Assistant, Philippines
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8 Years Exp.
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I can handle every details in your daily work in a keen and organized manner. I will organize your files, answer your emails, and even arrange your me...Read More
Princess Analyst, Philippines
$4 /hr
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I am currently working for ebay as a prof trainer. Ive been with ebay for 5 years now. I started as a consultant became a mentor and now a trainer. Cr...Read More
Deepak G.communication expert, India
$17 /hr
1 Years Exp.
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i have done ADCA and i am a BA in English literature
The atmosphere around me since my childhood, have made me expert in handling any situation just by pleasing words and playing word games, and also dur...Read More
Karla Crisaida J.Marketing Manager, Philippines
$18 /hr
12 Years Exp.
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Experienced marketing and business development professional, focusing on financial services and technology. I have proven record in product developmen...Read More
Joystu D.Environmental Professional, India
$34 /hr
7 Years Exp.
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I am an Environmental Professional and Academician. I am involved in teaching, research and extension activities besides being an internal communicati...Read More
Ziska M.Freelance Content Writer, India
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Content Writing, Communication, Administration
Jairah C.online influencer, Philippines
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I am currently working as a Customer Service for staright 3 years. I am communicating with the Business Sellers with regards on selling their items on...Read More
Cynthia U.Tax Accountant and multifunctional Administrator, Nigeria
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I have a degree in Business Administration with over 14 years combined experience in being a Personal Assistant, an Office Administrator, taxation and...Read More
Arvin B.Administrator, Philippines
$10 /hr
90 Years Exp.
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My 6 years of working experience is more on administrative and support. I can do purchasing, accounting, and finance. I love to travel and learn more...Read More
Unnati S.CONTENT WRITER, India
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A meticulous and organised individual seeking an entry level position in the field ofcontent writer.Innovative, creative and willing to contribute ide...Read More
Nigam K.biss in ness, India
$4 /hr
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I am a student of bachelor of computer application(BCA) and I have an experience for 1 year as a communication field. I do think i am acquired for th...Read More
Cassandra B.Customer service specialist, Philippines
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4 years of experience providing customer service for several different companies, I am confident that I will make an immediate contribution to your te...Read More
Srikar G.Translator, India
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I want to be a perfect translator and earn some money by working with your company . I am good at communicating.
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Skills related to Communications

Articles Related To Communications


In almost every industry, customer service agentsact as intermediaries between companies and customers. They answer questions and resolve issues with a company's products or services, and they are often the only communication a customer has with a company.

 

To become a customer service representative, you need to be an excellent communicator. You should have the ability to converse with anyone since customer service representatives talk to multiple people throughout the day. There is no educational requirement needed to become a customer service representative, but a high school diploma and previous work experience are often preferred. Becoming a customer service representative is also a great entry-level job.

 

Customer service representatives typically need a high school diploma or equivalent and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

 

Customer service representatives usually receive short-term on-the-job training, typically lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn complicated financial regulations.

 

General customer-service training may focus on procedures for answering questions, information about a company's products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

 

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

 

Important Qualities for Customer Service Representatives

  1. Communication skills. Customer service representatives must be able to provide clear information in writing, by phone, or in person so that customers can understand them.
  2. Customer-service skills. Representatives help companies retain customers by answering their questions and responding to complaints in a helpful and professional manner.
  3. Interpersonal skills. Representatives should be able to create positive interactions with customers.
  4. Listening skills. Representatives must listen carefully and understand a customer's situation in order to assist them.
  5. Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.
  6. Problem-solving skills. Representatives must determine solutions to a customer's problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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