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Browse Our Top Rated Sales


I am an experienced Human Resource Professional with a more than three years experience in Payroll Processing, Human Resource Management System (HRMS)...Read More
Manoharan M.Voice over in Hindi , India
$5 /hr
0 Years Exp.
0 Followers
I'm have good command over Hindi language with proper rate of speech and pace. I want to work from home for such assignment.
Puneet Technical Support, India
$3 /hr
10 Years Exp.
0 Followers
I have almost 10 years of experience in Customer services and Desktop support and ISP
Saddiqui's C.Busniess dealing, Pakistan
$81 /hr
0 Years Exp.
0 Followers
N/A
Kaleem K.Senior Business Developer, India
$4 /hr
9 Years Exp.
1 Followers
I am a graduate with English Hon, have sound experience in sales, such as lead Generation, Appointment Setting, Hard Core Sales, Cold Calling, Custome...Read More
Mel D.Offshore Call Center Manager, Philippines
$5 /hr
10 Years Exp.
0 Followers
I have been in this business for 10 years now, from sales, date entry, customer service, e support and some technical experience
Sami Tahir Social Media Marketing, Oman
$10 /hr
2 Years Exp.
0 Followers
I am an expert in managing social media websites, i am able to create excellent powerpoints. Data entry is another one of my skills
Sai Prasanth L.Quality Assurance Specialist, India
$17 /hr
10 Years Exp.
0 Followers
I have been in the service industry for almost 10 years as agent to a team lead
Angelika I.Developer, Philippines
$5 /hr
7 Years Exp.
0 Followers
I am a PeopleSoft Developer with more than 5 years of experience. I am also a Sales Professional with 4 years of experience.
Sharad R.Regional Sales Manager, India
$9 /hr
15 Years Exp.
0 Followers
I am having 14 year exp of bussiness managenet in North and East India in AV.
Denise A.Medical Representative/Customer Support Specialist, Jamaica
$10 /hr
14 Years Exp.
1 Followers
I am a medical Representative with 2 years experience detailing, presenting, planning meeting and conferences for medical professionals. I also have e...Read More
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Skills related to Sales

Articles Related To Sales


A customer service representative talk to customers on behalf of companies and businesses. They answer customer queries, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or needs to change their order, the customer service representative walks them through the correct steps. Customer service representatives will also provide additional sales or products, or sell products or services directly.

 

What Customer Service Representatives do?

Customer service representatives typically do the following:

 

  • Listen to customer’s questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Refer customers to supervisors or more experienced employees

The specific duties of customer service representatives vary by industry. For example, representatives who work in banks may answer customer’s questions about their accounts. Representatives who work for utility and telecommunication companies may help customers with service problems, such as outages. Those who work in retail stores often handle returns, process refunds, and help customers locate items. Some representatives make changes to customers' accounts, such as updating addresses or canceling orders. Although selling is not their main job, some representatives may help generate sales while providing information about a product or service.

 

How to define your Customer service project?

Your job description is the 1st touch point between your company and your new hire. With millions of people looking for jobs on so every month, an excellent description will assist you attract the most qualified candidates to your open position. To urge you started, here are some tips for making an efficient description.

 

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

 

Basic of customer service project description are as follow:

  1. State a brief one to two sentence overview of the project objectives.
  2. State this in one sentence so the professional understands how the work fits into the bigger picture.
  3. Be specific with requirements, such as specific software knowledge, typing speed, and language fluency.
  4. Enter a start and end date. Most independent contractor projects are project based and/or short-term. If you’re unsure of the end date, or if the work may be ongoing, you may need to consult your HR partner or other advisor to verify the worker’s classification.
  5. Independent contractor work is often paid at a fixed price. When paying hourly, you may want to specify the maximum number of hours for the project if any.

 

Sample:

We need an experience agent for a ten month project, expected to require 25 hours/week of services, from [start date] to [end date]. We’re launching a multimedia campaign that’s expected to dramatically spike call volume. You’ll work from your own location to handle product calls, take orders, and process payments.

Skill Requirements:

  • Knowledge of Zendesk and Salesforce software
  • Expertise in providing customer service via phone and live chat
  • Fluent in English and Spanish
  • Handle 10-15 calls per hour
  • Ability to upsell and cross-sell products on the phone
  • Basic knowledge of Microsoft Excel

In every era, marketing has evolved based on what the customer is using. If you go back in history, you can see that at times when customers used Radio, it gave birth to radio advertising and marketing. Next, we got the boom of televisions, it is one of the widely used device globally, which allowed the companies to reach a mass audience with TV ads. Even today TV advertising is one of the most used advertising strategies for companies. Since the boom of the Internet, more customers started using the Internet, which gave birth to a new era of marketing originally called Internet marketing, which is now called Digital Marketing.

 

Now a days, we frequently hear the term Digital marketing we all think that we reasonably understand what actually it is. This thinking sometimes limits the scope and opportunity that the complete Digital marketing landscape will actually offer, which is why, when it involves nailing it down, we either turn dumbfounded or get stuck. To come out of such scenarios, it is important to know different types of Digital marketing opportunities that are available to your business. According to Salesforce, 75th of Total marketing Budget will head to Digital marketing.

 

Digital marketing depends upon the kinds of audience interactions. It revolves around managing and harnessing of various types of Digital marketing Channels and many varieties of Digital marketing services.

 

Digital marketing encompasses all marketing efforts that use an electronic device or the internet. Businesses leverage digital channels like search engines, social media, email, and their websites to connect with current and prospective customers.

Why companies use digital marketing?

  1. Internet Users: As per the internet usage stats, 40% of the world population is using the internet.
  2. Mobile Phones: Most of the users globally today use mobile phones for communication. As per a report 4.77 billion mobiles phone users globally, which will increase to 5.07 billion by 2019.
  3. Targeting the Audience: In traditional marketing strategies, it is very difficult to advertise to the target audience with specific demographics & details. Today with digital marketing we have so many customised & personalised methods to target the audience exclusively.
  4. Low Cost and High ROI: Most of the small and medium scale companies rely mostly on digital marketing strategies due to its low cost and high return on investment.

Digital Marketing Types

  1. Search Engine Optimisation: SEO is the process of optimising your website to "rank" higher in search engine results pages, thereby increasing the amount of organic (or free) traffic your website receives. The channels that benefit from SEO include Website, Blogs or Info-graphics.
  2. Content Marketing: CM denotes the creation and promotion of content assets for the purpose of generating brand awareness, traffic growth, lead generation, and customers. The channels that can play a part in your content marketing strategy include Blogs posts, Ebooks and whitepaper, info-graphics, online brochures and look-books.
  3. Social Media Marketing: SMM promotes your brand and your content on social media channels to increase brand awareness, drive traffic, and generate leads for your business. The channels you can use in social media marketing include Facebook, Twitter, Instagram, linked In, Snap-chat, or google+.
  4. Pay-Per-Click: PPC is a method of driving traffic to your website by paying a publisher every time your ad is clicked. One of the most common types of PPC is Google AdWords, which allows you to pay for top slots on Google's search engine results pages at a price "per click" of the links you place. Other channels where you can use PPC include Paid ads on Facebook, Promoted Tweets on Twitter.
  5. Email Marketing: Companies use email marketing as a way of communicating with their audiences. Email is often used to promote content, discounts and events, as well as to direct people toward the business's website.

Digital Marketing Strategies

Here is a list of five simple digital marketing strategies that any business owner can implement to help their business grow:

  1. Setting a goal: Digital marketing is a great way for small businesses to prosper, but going into the method blindly can leave you with a jumbled mess. A lot of strategy and precision goes into digital marketing and having a goal helps you recognise what to focus on.
  2. Creating a Marketing Funnel: The most successful businesses have a good marketing funnel in place. A marketing funnel is when you map out a customer’s journey from when a customer is a complete stranger to once they become a lead, then put certain methods in place that may encourage them to move through this funnel. Things like lead magnets, calls to action, opt-ins and offers are all effective pieces of a funnel. You’ll consider a marketing funnel in four parts: Awareness, Interest, Desire, and Action.
  3. Developing a call-to-action: A call-to-action (CTA) is a picture or text that prompts visitors to take action, like subscribe to a newsletter, read a webinar or request a product demo. CTAs should direct people to landing pages, wherever you'll collect visitors’ contact info in exchange for a valuable marketing offer. In that sense, an effective CTA results in more leads and conversions for your web site. This path, from a click on a CTA to a landing page, illustrates a lot of desired process of lead generation.
  4. Creating an Effective Lead magnet: The idea behind a lead magnet is to trade information. You supply something like a free download of a white paper, but in order to complete the download the individual has to fill out a form that will provide you with more information about them. You’ll use the information you gather to interact with them more as they progress through your funnel.
  5. Driving Traffic: There a variety of ways you can drive traffic to your website.
  • Quality Content: Use content like blog posts, press releases and articles on authority websites. Insert links to various places on your web site inside this content to create your brand name through exposure and drive traffic to your website.
  • Keyword Strategy: Inserting related keywords into content will help your content and website show up in more search results, this leads to higher volumes of web traffic.
  • Website Optimisation: Ensuring that your website is optimised and functioning at its best is essential. People don’t want to visit a website that doesn’t work properly.
  • Social Media: Use engaging social media posts to attract more traffic to your site. Using pictures, video, and other relevant media will help your posts get more engagement.

 

We have many different specialisations so you will have different options to start your career.

  1. Digital marketing strategist
  2. Digital marketing executive
  3. SEO analyst
  4. Social media specialist
  5. Google AdWords specialist
  6. Email marketing specialist
  7. Web Analyst
  8. Online reputation manager

In modern online digital world, there are thousands of competitors and everyone has to compete for user attention. How can you differentiate your product from your competitor product? The solution is UX design.

Now a days, the role of UX designer has an interesting and valuable place in business development because user experience designer have a different ideas to create a product and continually look for ways to improving the general experience of the users when they interact with the application or website in order to achieve its objective to provide the maximum customer satisfaction. It keeps customers in mind and creates the basic skeleton of any application. It focuses on the ease of use or wireframing an application and structuring all its elements and components appropriately to create the user flow.

If you have a product or website, no matter how functional, should be understood by a user. The most important step in creating digital product is not only attract visitor but also provide real value to them. If you would like to create a digital product with great user interface and user experience, you need to do a complete researched, and detailed learning to understand your user, and the process of graphic interface design. And you actually need designers to manipulate all these processes. UX design expert have an experience about what your users wants, does, thinks, sees, feels and likes in digital world.

If an app is getting low ratings, bad reviews, and complaints about its usability, or a web site is not generating the expected conversions, it may be time to bring in an UX expert.

Why UX Designer Role is Important

UX is about creating things usable and sensible. UX designers usually spend a lot of time on research and deep data analysis. Depending on the stage of the product and also the quality of the available analytics resources, UX designers draw the proper conclusions as well as make some predictions relating to the product's strengths and weaknesses. UX has involved in element of research, testing, business analysis, project management and wireframing. In the research phase UX designer focus on the end user of the product and the goals of your business and provide a data about what potential customer needed and how to provide the maximum satisfaction to potential customers.

How to hire UX designer?

I am sharing some tips regarding how your business can find and hire the perfect UX Designer to finally improve your usability and conversion rate.

  1. Before going one step towards hiring a UX designer keep in mind that you almost certainly need to hire a UX Designer for increasing the conversion rate of a landing page, to increase sales on the checkout or to boost the onboarding expertise to convert additional trials to paying customers. Write down your main reason and find a right candidate on Toogit.
  2. If you want to find out, Can this UX designer do the job efficiently? Review portfolio, ask questions, and give design exercises. Define your small business task and designer need to do those task before selection, because you need to know, He has to be good at explaining what he does and how something works. Of course you don’t need to understand all the tasks that your designer must do. But you should be ready to tell them your main requirements and expectations.
  3. A good UX designer will always ask a lot of questions about users and how every detail in the product’s functionality is supposed to help add value. If the designer isn’t doing this, you’ve gotten the wrong one.
  4. Post your UX design job post with complete requirement on Toogit. UX Designers on Toogit are highly skilled and talented, hiring UX Designers on Toogit is safe and the money is released to the Freelancer only after you fully satisfied with freelancer's work.

Tips for writing a successful job post

  1. Try to keep the length of the job posting to a single page.
  2. State your expectations and requirements clearly.
  3. What skills do you expect? What tasks and deliverables need to be created?
  4. What is your budget and do you pay by hourly rate or by project completion.
  5. Write a bit regarding your target market and users, why are they interesting to work with.
  6. What challenges would the required Designer need to complete? Why will it be an interesting project to work on?

 

Sample job description

Job title: Need UX Designer to design software and platforms

Job description: 

[Your company short description]

We are searching for an UX Designer to design software system and platforms that meet people’s needs. You’ll combine interfaces and workflows to boost user experience. In this role, you must be an analytical and creative designer who is ready to understand user needs and solve issues. A strong portfolio of successful UX and other technical projects is important. We will pay $25/Hour.

Ultimately, you'll build our product more easy and intuitive to attract and retain customer.

Responsibility:

  1. Create UX deliverables appropriate to the project, including high & low fidelity prototypes, problem analysis, content strategies, user flows, and wireframes.
  2. Understand product specifications and user psychology.
  3. Conduct concept and usability testing and gather feedback.
  4. Define the right interaction model and evaluate its success.
  5. Develop wireframes and prototypes around customer needs.
  6. Work with UI designers to implement attractive designs.
  7. Communicate design ideas and prototypes to developers.

This is a 2 year contract with the possibility for freelancer based on performance.

Project payment will be based on hourly rate.

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