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Top Customer Service Expert For Hire

Temitayo O.Customer Service Expert, Nigeria
$15 /hr
4 Years Exp.
1 Followers
I am a self-motivated professional with over 5 years of experience working in different industries such as Oil and Gas, Universities, Banking, and Fin...Read More
  • Customer Service
  • Communication
  • Project Management
  • Email Handling
  • Office Administration
Brianna S.Customer Service Expert, Jamaica
$6 /hr
3 Years Exp.
0 Followers
“Whatever the mind can conceive and believe it will achieve “ . I am passionate about my work and I put my all in whatever task I have to be completed...Read More
  • Customer Service
  • Customer Support
  • Phone Support
  • Call Handling
  • Email Support
  • Data Entry
Rhodela T.Customer Service Expert, Philippines
$3 /hr
2 Years Exp.
0 Followers
I’m sales associate for 2 years
  • Customer Service
Aleixoes B.Customer Service Expert, Philippines
$5 /hr
6 Years Exp.
0 Followers
I'm a technical support and customer service representative for 6 years, resolving customer issues is my skillful passion whether if it's te...Read More
  • Customer Service
  • Customer Support
  • Troubleshooting
  • Data Entry
  • Translation
Maurice M.Customer Service Expert, Kenya
$5 /hr
3 Years Exp.
0 Followers
I am a sales and marketing officer with experience of 3 years in the financial industry. I'm good in customer service and utilization of sales t...Read More
  • Customer Service
  • CRM Consultants
Hassan M.Customer Service Expert, Pakistan
$10 /hr
2 Years Exp.
0 Followers
Experienced Product Consultant with a demonstrated history of working in the industry. Skilled in Data Warehousing, Business Intelligence, Project Man...Read More
  • Customer Service
  • Customer Support
  • Communication
Edmond W.Customer Service Expert, United States
$15 /hr
5 Years Exp.
0 Followers
I’m a former Juvenile Detention Officer and Customer Service Representative, social skills is one attribute I do not lack in.
  • Social Customer Service
Christine A.Customer Service Expert, Philippines
$9 /hr
3 Years Exp.
0 Followers
I love resolving problems and helping other people, and sharing the knowledge that i have to them. I love challenges especially to improve myself to b...Read More
  • Customer Service
  • Customer Service Agents
  • Customer Support
Zirenthung Y.Customer Service Expert, India
$18 /hr
2 Years Exp.
0 Followers
I am a customer care executive, I can do data entry, Photoshop, typing works and many more.
  • Customer Service
  • Customer Support
Ivy Dianne N.Customer Service Expert, Philippines
$4 /hr
4 Years Exp.
0 Followers
I am an experienced Executive Assistant with 4 years of experience handling all administrative work for all Top-level management while providing custo...Read More
  • Customer Service
  • Administrative Support
  • Executive Assistant
Ziad E.Customer Service Expert, Lebanon
$5 /hr
6 Years Exp.
0 Followers
I graduated with a baccalaureate in accounting and informatics i am someone who enjoys being at the frontline of the company by proactively meeting th...Read More
  • Customer Service
  • Customer Support
  • Salesmen
Jennilyn P.Customer Service Expert, Philippines
$9 /hr
15 Years Exp.
0 Followers
I worked as a customer service assistant in National Oil company in Abu Dhabi,UAE for 5 years and an ESL teacher for 2 years.
  • Customer Service
  • Communication
Maiya C.Customer Service Expert, United States
$15 /hr
3 Years Exp.
0 Followers
Answer phones Create orders Cancel Orders Modify Orders
  • Customer Service
Alejandro T.Customer Service Expert, Venezuela
$10 /hr
2 Years Exp.
0 Followers
I am a freelancer who is actively looking for opportunities to provide your company with the skills I confer as a native Spanish speaker who is also p...Read More
  • Customer Service
  • Social Media
  • Computer Repair
  • Games
  • Spanish Proofreading
Magdy A.Customer Service Expert, Canada
$11 /hr
5 Years Exp.
0 Followers
Having 5+ years of experience in the field of Customer Care/Support, acquired by working with world leading telecom brands (Vodafone Group, AT&T).
  • Customer Service
  • Customer Support
  • Call Handling
Vidushi M.Customer Service Expert, Sri Lanka
$9 /hr
2 Years Exp.
0 Followers
I have work experience on Customer Care Field
  • Customer Service
Muhammad A.Customer Service Expert, Egypt
$9 /hr
4 Years Exp.
0 Followers
Hi there, this serves as a brief introduction and I hope it provides a transparent insight into who I am. As a person, I consider myself to be someone...Read More
  • Customer Service
  • Customer Retention
  • Microsoft Office
  • Microsoft Excel
  • Employee Management
Abshir M.Customer Service Expert, Kenya
$9 /hr
1 Years Exp.
0 Followers
My Name is Abshir I have over 6 years of experience freelancer, as I am A student of international relations and the course taught me to excellent fre...Read More
  • Customer Service
  • Customer Support
  • Dispatch & Tracking Solutions LETS
  • Copywriting
  • Copy Typing
  • Facebook
  • Dispatch
Myra L.Customer Service Expert, Kenya
$29 /hr
10 Years Exp.
0 Followers
I'm a certified business executive with credentials from ABE UK, a project manager, and a licensed life coach. I have 10+ experience in customer...Read More
  • Customer Service
  • Administrative Support
  • Project Management
  • Data Entry
Navdeep K.Customer Service Expert, India
$9 /hr
1 Years Exp.
0 Followers
I am a full time student and a crypto investor I've completed my forensics bachelor's and I'm looking for a customer service job. I can...Read More
  • Customer Service
  • Computer Skills
  • Communication
  • Problem Solution
  • Speaker
Dahlia J.Customer Service Expert, Dominica
$14 /hr
8 Years Exp.
0 Followers
With over 8 years experience in Administrative, Management and Customer Service, I am dedicated, productive and consistent… and fun.
  • Customer Service
  • Microsoft Office
  • Administrative Support
  • Data Entry
Dianne Marie L.Customer Service Expert, Philippines
$9 /hr
10 Years Exp.
0 Followers
I've experienced and worked in a number of jobs and industries. I have experience as a customer service executive with a proven track record of s...Read More
  • Customer Service
  • ECommerce
  • Sales
  • Telemarketing
Marlon H.Customer Service Expert, Philippines
$5 /hr
7 Years Exp.
0 Followers
I am a technical support representative for 7 years and is fluent in writing and speaking in English.
  • Customer Service
  • Technical Support
  • Transcriptionists
  • Photography
  • Adobe Photoshop Lightroom
John D.Customer Service Expert, Philippines
$18 /hr
2 Years Exp.
0 Followers
Medical professional, years of handling patients on a day to day basis. Telecommunications is frequently used and regular data entry is needed for pat...Read More
  • Customer Service
  • Data Entry
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Customer Service Expert Ratings

Trust RatingTrust Score 4.6
656 reviews

Reviews From Customer Service Expert

Nice Platform for freelance work. Amazing project for individual persons.
Muhammad Z.
WordPress Websites | Canva Designer

How it works

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List your project requirement with us. Anything you want to get developed or want to add to your business. Toogit connects you to top Customer Service Experts around the world.

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Invite and interview your preferred talent to get work done. Toogit Instant Connect helps you if you need your project started immediately.

Work With Customer Service Experts

Define Tasks, use Toogit's powerful work management tool, stay updated with real time activity logs

Pay To Customer Service Experts

Review work, track working hours. Pay to Customer Service Experts only if you are 100% satisfied with the work done.

How to Hire the best Customer Service Expert

How to hire customer service representative today?

Nowadays, Freelancing is simplest and easiest way to hire talented and experienced customer service representative. Once you've decided to hire customer service representative, means you would need one who is proficient in customer support and good command over English.

The first place to start with is your project itself, define “what you want” and what's your requirements as a project and you need to analyze your requirement for determine the employment type (individual/agency), budget and platform. Within 24 hours you get top customer service expert's proposals, you need to scan their portfolio and shortlisted them, preferred only experienced person because hiring experience person is always better deals. And finally invite them for interview to assess their abilities. If you aren’t from a technical background, seek someone proficient to conduct a technical interview.

How to get customer service representative?

Customer service representative is a face of your brand, because your customer will have the most contact with them, so you need to hire the best possible talent. Determine your criteria and post your requirement on freelance website and follow some steps to get best customer service representative.

  1. Writing a job requisition: The title of job is first impression people will have, so make title more informative and start writing job description with 1-2 sentence summary of who you are and what you’re looking for and list the job responsibilities and required skills.
  2. Find a proposal that stand out: Shortlist some application or resume those never have typos or spelling mistake or having experience before and showing some interest and competence in your industry. Everything about a resume is not correct, see his/her creativity and originality through interview and hire right candidate.

From where to get customer service representative?

Toogit freelance website is a best place to hire the highly skilled and talented customer service representative.

Hiring Customer Service Representative on Toogit is 100% safe as the money is released to the Freelancer only after you are 100% satisfied with the work, you just share your requirement in details for hire a best talent.

How to create customer support for new company?

If your company is just starting out, you probably need one or two dedicated customer service representative in charge of handling all customer issues.

Before you start with the foundations of building a customer service team, you would like to think about its functions. Not all customer service units serve a similar purpose and your objectives will help define the roles of your team in a more coherent manner. When you're committed to providing great customer service then you need to be available on every social media channel all the time. For providing high quality, reliable customer support you required a great customer support team.

What is customer service representative?

Customer service representative interact with customer on behalf of an organization. They provide information about products and services, take order, respond to customer complaints and process returns.

Customer service representative have strong listening and speaking skills and he/she accurately response to customer inquiries and concerns.

A good customer service representative helps your business to specialize in creating unique consumer experiences. Customer service representative provide you more benefits and make valuable customer relationships which will last longer and continue being more profitable over time.

How to evaluate customer service representative?

To maintain an excellent customer service department, it is important that you have a series of steps in place for evaluating the performance of representatives.>p

  1. Determine your criteria for evaluation: It’s important to determine which qualities are most important to you as an employer, while you should certainly look at both call times and customer satisfaction, first identify which of these is your biggest priority.
  2. Create a call time spreadsheet: To evaluate call time you would like to place system to create a readable spreadsheet that shows a performance of representative, how many calls a representative was able to handle in one hour.
  3. Analyze users’ feedback: it's imperative that your company conduct regular customer satisfaction survey so as to investigate your customer service department, so you'll easily find that your representative who handles a large volume of calls in short time spans but consistently receive poor marks or poor customer satisfaction.
  4. 4. Listen to call: During a survey, call time data is invaluable in an evaluation nothing beats actually listening to a calls for you. Take short investigation on representative calls for whether or not the representative is following the company approved script. Monitor representative’s tones and determine if they are consistently polite when dealing with callers.

How to manage customer expectations

Today's customers have a lot more choices at their disposal and better opportunities to share consumer experiences with others through social media.

It is essential for a modern business to focus on customer service to ensure you provide customers more than just a service or a product and manage their expectations. Best way to exceed the norm and maintain happy clients in long term is to manage their expectations from start to finish. Your company can set themselves up for success by utilizing the right customer support and employing these four powerful strategies for manages customer expectations.

  1. Openly discuss solution: One important way businesses will manage customer service expectations is by openly discussing possible solutions to a problem with the client. By listing off possible resolutions, support teams empower their clients to understand the complexness of a particular problem and interact directly with its answer.
  2. Provide clear timelines: Teams should ensure customers are well-informed of not only how long a telephone call will take, but how much time and work is required to get them a solution as quickly as possible.
  3. Be transparent and honest: Reasonable expectations are often born from trust. You need to make policies, values and practices transparent for build a trust with customers.
  4. 4. Follow up regularly.

What is customer service?

Customer service is the support you offer your customers before and after they purchase and use your products or services that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business.

Today's customer service goes far beyond the traditional telephone support agent. It's available via email, web, text message, and social media. Many companies additionally provide self-service support, so customers can find their own answers at any time day or night. Customer support is more than just providing answers, it's an important part of the promise your brand makes to its customers.

How to hire customer service agent?

Whether you're hiring a lot of customer service representative to scale your customer support team to satisfy new business demands or need specialists in different time zones to handle calls or requests that come through outside of your local peak hours, it’s imperative your new talent understands your company and your customer after all, they’ll be the voice of your company. The success of your representative starts with how well you write the project description and ends with asking all the right questions in an interview.

Why are you hiring a customer service agents?

It's important to provide the most effective customer service to ensure that your customers receive the optimal experience. In many cases, customer service reps are the face of the brand. They are the people your customers will have the most contact with, so you need to hire the most effective possible talent.

Customer Service Agents on Toogit are highly skilled and talented. Hiring freelance Customer Service Agents on Toogit is quite affordable as compared to a full-time employee and you can save up to 50% in business cost by hiring Freelance Customer Service Agents on Toogit.