Hire the best
Telephone Skills Freelancers

Top 31 Telephone Skills Freelancers on 22 Apr 2019 on Toogit. Telephone Skills Freelancers on Toogit are highly skilled and talented. Hiring Telephone Skills Freelancers is quite affordable as compared to a full-time employee and you can save upto 50% in business cost by hiring Telephone Skills Freelancers. Hiring Telephone Skills Freelancers is 100% safe as the money is released to the Telephone Skills Freelancers only after you are 100% satisfied with the work.

Get Started

Explore Toogit’s top Telephone Skills Freelancers

 
 
 
Virtual Assistant/Data Entry for Hire
Rachel Campbell

Virtual Assistant/Data Entry for Hire  


Telephone Handling Email Handling Typing 
$10 /hr
United States
Virtual assistance specializing in real estate and startups
Amanda Tucker

Virtual assistance specializing in real estate and startups  


Telephone Handling Email Handling Retail Merchandising 
$12 /hr
United States
Customer support
Sylvie

Customer support  


Telephone Handling Email Handling Translation 
$11 /hr
Kenya
Sign-up
to view more profiles

Get Started
 

How it works

Post a job

Post a Job

List your project requirement with us. Anything you want to get developed or want to add to your business. Toogit connects you to Top freelancers around the world.

Hire

Hire

Invite and interview your preferred talent to get work done. Toogit Instant Connect helps you if you need your project started immediately.

Work

Work

Define Tasks, use Toogit's powerful project management tool, stay updated with real time activity logs

Payment

Pay

Review work, track working hours. Pay freelancers only if you are 100% satisfied with the work done.

Reviews From Our Users

Articles Related To Telephone Skills


In almost every industry, customer service agentsact as intermediaries between companies and customers. They answer questions and resolve issues with a company's products or services, and they are often the only communication a customer has with a company.

 

To become a customer service representative, you need to be an excellent communicator. You should have the ability to converse with anyone since customer service representatives talk to multiple people throughout the day. There is no educational requirement needed to become a customer service representative, but a high school diploma and previous work experience are often preferred. Becoming a customer service representative is also a great entry-level job.

 

Customer service representatives typically need a high school diploma or equivalent and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

 

Customer service representatives usually receive short-term on-the-job training, typically lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn complicated financial regulations.

 

General customer-service training may focus on procedures for answering questions, information about a company's products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

 

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

 

Important Qualities for Customer Service Representatives

  1. Communication skills. Customer service representatives must be able to provide clear information in writing, by phone, or in person so that customers can understand them.
  2. Customer-service skills. Representatives help companies retain customers by answering their questions and responding to complaints in a helpful and professional manner.
  3. Interpersonal skills. Representatives should be able to create positive interactions with customers.
  4. Listening skills. Representatives must listen carefully and understand a customer's situation in order to assist them.
  5. Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.
  6. Problem-solving skills. Representatives must determine solutions to a customer's problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

What our users are discussing about Telephone Skills