Cheyne C.
Customer Support Specialist, Virtual Assistant, Technical Support, Sales Agent, Telemarketer
Philippines | Asia/Manila (USD)
Full-time : 30+ hrs/week
ABOUT ME
I am a well-rounded Customer Service Support/VA with 8 years of experience in call center industries and very good in multitasking, familiar with multiple CRM software [Magento, ZOHO, Zendesk, Infusionsoft & Saleforce], social media platform [Facebook, Twitter and Instagram] & Applications [REI Blackbook, Wordpress, ClickFunnels, Trello, Google suite & voice, Canva, Slack & RingCentral]. I have 5 years of experience in working home-base with a similar role as Customer Support Representative/Virtual Assistant in a mobile software company based in New York. My role was doing email processing & email marketing campaign, receiving inbound calls for product inquiry, chat support, basic installation, billing & accounting process, basic troubleshooting and processing refund. I was also a manager managing 7 agents making sure that all procedures are being followed. I don't have an existing job and I can start immediately working full-time. I can work on a changing shift and schedule.