Desiree E.
Customer Service Expert & Social Media VA: eCommerce | Dropshipping
Philippines | Asia/Manila (USD)
Full-time : 30+ hrs/week
ABOUT ME
A self-motivated and resourceful customer service expert with over 7 years of experience. Relevant expertise includes: - Strong track record of building productive and positive relationships with diverse customers resulting in improved customer retention and loyalty. - Proven ability to manage a high volume workload in a calm and constructive manner with a solid record of success in troubleshooting and problem resolution. - A committed team member who consistently achieves customer service goals and adds significant value to the bottom line. With proven competency in: - Resolving a wide range of product and service issues speedily and satisfactorily - High level of computer knowledge and multitasking - Maintaining composure while handling challenging customer demands - Learning new processes from beginning to end