Eric

ABOUT ME

I am interested in computer technology. I work in IT support, configuring laptops and troubleshooting end-user issues. My job also involves creating troubleshooting documents, other user documents, and checklists. Using my work, others can more easily work through problems.

I have a certificate in Technical Writing and held a CCNA and Net+ certification. I have a BS in Computer Science from the University of Houston-Victoria.

My first computer was a Radio Shack TRS80 Color Computer. I wrote, self-published, advertised and sold a book to assist other users to fully use the machine.

I also own a Wordpress gardening blog, theZone9Gardener.com that focuses on year-round gardening in Texas USDA Zone 9. Through my experience and experiments, I teach other gardeners how to grow vegetables organically, and helps them to become more self-sufficient.

I have the ability to take complex subjects and break them down to easy to understand concepts and step-by-step instructions so that others can understand the "Why" and "How" of things, rather than simply blindly following directions in order to get results.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

IT Support Specialist

Fort Bend County Sheriff Office - Oct, 2007 to present, Richmond, TX 77469

EDUCATION HISTORY

B.S., Computer Science

(2008 - 2012) University of Houston-Victoria