Kazim P. - Team Lead - Airport Operations & Customer Service

Kazim P.

Team Lead - Airport Operations & Customer Service

India | Asia/Kolkata (INR)

$3/hr
Full-time : 30+ hrs/week
0, Followers

ABOUT ME

I am a customer support specialist and a team leader with 8+ years of proven track record in multiple MNCs. My repertoire is enriched with a diverse range of skills which includes communication skills both written and verbal, Strategic Planning, quick decision making, Proactive Executions, Keen observations, problem solving, team management, emotions management, query management and reporting. My skill set also includes extensive knowledge of MS Office, MS WORD, MS EXCEL, data handling, data moderation, data entry, Internet research, content management, IT Troubleshooting and many software applications used for content management, digital marketing and ad development purpose.

SKILLS

  • Live Chat Operator
  • MS Office
  • email marketing
  • MS Excel
  • Email Handling
  • MS Office 365
  • Email Etiquette
  • Customer Service
  • Email Technical Support
  • Customer Support
  • Copywriting
  • Customer Service Agents
  • copy typing
  • Customer Experience
  • English Proofreading
  • TeamViewer
  • Translation English Hindi
  • Microsoft Teams
  • Translation Hindi English
  • Content Management
  • Chat Support
  • Digital Marketing
  • Google Spreadsheets
  • Affiliate Marketing
  • Google Docs
  • Internet Research
  • System Administration
  • Photoshop
  • Accounting
  • CorelDraw
  • Payroll Processing
  • Adobe PageMaker
  • Calculations
  • Canva
  • Data Entry
  • Computer Hardware Installation
  • Data Processing
  • Chat Support Agents
  • Document Review
  • Lead Generation
  • Leadership
  • Employee Training
  • Microsoft Powerpoint
  • Social Media Management
  • Virtual Assistant
  • Graphic Design
  • Content Writing
  • Video Editing
  • Video Conversion
  • Adobe Photoshop
  • Photo Editing
  • Communications
  • Corporate Communications
  • General Office Skills
  • Management Skills
  • Computer Skills
  • Receptionist Skills
  • Communication skills
  • Marketing Communications
  • Phone Communication
  • Email Communication
  • Zoom Video Conferencing
  • Google Maps API
  • Google Map Maker
  • Google Adword
  • Google Adsense
  • Google AdSense API
  • Google Search
  • Calendar Management
  • Typing
  • Typing Agents
  • Email Copywriting
  • Email
  • Email Support
  • Helpdesk Support
  • Online Help
  • Helpdesk
  • Desktop Support
  • Desktop Applications
  • Order Entry
  • Order Management
  • Order Processing
  • Hindi
  • English Language
  • English Grammar
  • English Punctuation
  • English Spelling
  • English
  • English Writers & Translators
  • Translation English Urdu
  • Translation Urdu English
  • Urdu
  • Marketing
  • Internet Marketing
  • Social Media Marketing
  • Telemarketing
  • Mobile Marketing
  • 3D Modelling
  • 3D Modeling
  • Content Moderation
  • Administrative Support
  • Technical Support
  • Phone Support
  • Email Tech Support Agents
  • Technical Support Agents
  • Support

    • EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

    Senior Executive Airport Operations & Customer Service

    Indigo Airlines - Apr, 2017 to May, 2023, Hyderabad India

    Administrator

    R R BPO Technologies - Jul, 2016 to Apr, 2017, Hyderabad India

    Content Moderator

    Global Logic Technologies - Jan, 2014 to Jun, 2016, Hyderabad India

    EDUCATION HISTORY

    B Tech, ELECTRONICS AND COMMUNICATION ENGG

    (2010 - 2013) Jawaharlal Nehru Technological University Hyderabad

    Diploma, ELECTRONICS AND TELECOMMUNICATION ENGG

    (2005 - 2009) Maharashtra State Board Of Technical Education Pune

    SSC, CBSE

    (2004 - 2005) Kendriya Vidyalaya

    Hire similar freelancers

    Explore and buy related freelance services