Shailendra K.

ABOUT ME

Specialized in technical writing and documentation of software and hardware products.  Over 17 years of professional experience with recent 10 years focused on technical writing in various domains  Experience in creating documents for US, UK, and Australian clients. It includes software user guides, hardware assembly guides, help files, online help, troubleshooting guides, installation guides, user stories, SRS documents, PowerPoint presentations (training material), etc.  Software testing and Business Analyst role in few projects  Domain knowledge of bank, metro railway, digital albums, PCI DSS  Knowledge of Agile methodology and SCRUM

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Sr. Technical Writer

Larsen & Toubro Infotech, Mumbai. - Nov, 2018 to Jun, 2019, Mumbai

Sr. Technical Writer

Datamatics Global Services Ltd., Mumbai - Jun, 2016 to Nov, 2017, Mumbai

Sr. Technical Writer

BigV Telecom Pvt. Ltd. - Jun, 2015 to Jun, 2016, Pune

Sr. Technical Writer

IGATE Global Solutions Ltd., Mumbai. - Jun, 2011 to Apr, 2015, Mumbai

Sr. Technical Writer

Integrity Group, Bangalore. - Aug, 2008 to Jul, 2011, Mumbai

Documentation Specialist

Integreon Managed Solutions, Mumbai. - Nov, 2002 to Jul, 2008, Mumbai

Customer Support Engineer, Software Engineer

Ensoft Systems Pvt. Ltd., Mumbai. - May, 2000 to Oct, 2002, Mumbai