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Top 30 Consul Freelancers on 21 Oct 2019 on Toogit. Consul Freelancers on Toogit are highly skilled and talented. Hiring Consul Freelancers on Toogit is quite affordable as compared to a full-time employee and you can save upto 50% in business cost by hiring Consul Freelancers on Toogit. Hiring Consul Freelancers on Toogit is 100% safe as the money is released to the Freelancer only after you are 100% satisfied with the work.

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Austin E.Innovative business developer, Nigeria
$50 /hr
5 Years Exp.
0 Followers
Experience human capacity analyst
Ramani Consultant, India
$25 /hr
6 Years Exp.
0 Followers
HR and IT Consultant with 6 years experience providing effective and innovative solutions to clients across Telecommunications and Finance domains. H...Read More
Vipul P.Yardi Consultant ( CA and MBA in Finance), India
$20 /hr
0 Years Exp.
0 Followers
I'm Chartered Accountant by profession (equivalent to ACCA/ CPA) and also completed Postgraduate (MBA) in Finance. I have 9 years of vast exper...Read More
• Over 17+ years of Electronics industry experience in R & D, Managing, developing and motivating the Electronics Industrial Team, Supporting prod...Read More
Sankar Venkatesh Project Manager, India
$14 /hr
11 Years Exp.
0 Followers
Overall 11+ years of experience spanning across Cloud Migration, Software Project/Program Management, Partner management and Software Design
Edwin K.Technical consultant , Kenya
$3 /hr
2 Years Exp.
0 Followers
I am a qualified electrical engineer.currently I have a consultancy firm offering technical and designing services
Heena P.Fresher, India
$9 /hr
0 Years Exp.
0 Followers
I am a fresher. But, i have published so many research papers in the international journals. i have experience as an intern in web designing.
Olamilekan Information Technology Consultant, Nigeria
$10 /hr
3 Years Exp.
0 Followers
An accomplished degree holder in Computer Science. A highly motivated and ambitious individual with a genuine passion for technology and about five ye...Read More
Sajit N.Consultant - Management & Supply Chain, India
$15 /hr
3 Years Exp.
0 Followers
Over 3 years of experience with 1.6 years in Supply Chain consulting for Network optimization, New Product Development, Lifecycle Management & Cus...Read More
Shilpa Product Owner, India
$25 /hr
5 Years Exp.
0 Followers
Product Owner with 5 +yrs. of experience in Requirements Management, Consulting and Product Development. Experience of working in FinTech , Digital an...Read More
Ben's C.It technician, Kenya
$10 /hr
0 Years Exp.
0 Followers
Good at being an online doctor Customer consultant Online calculations accountant
Syed Faissal A.Consultant, India
$90 /hr
3 Years Exp.
0 Followers
I am Holding 3 + Years of experience as in consulting and application analyst
Elie Insurance personnel , Lebanon
$20 /hr
10 Years Exp.
0 Followers
I’m an insurance certified agent, with more than 8 years of experience! Also a music producer and arranger.
Asad Business Analyst , Pakistan
$10 /hr
5 Years Exp.
0 Followers
I am a business analyst. I have more than 5 years of experience in administration, more than 2 years of customer support experience. I can work as a v...Read More
Miles Counsellor, Rwanda
$20 /hr
0 Years Exp.
0 Followers
I'm a passionate counsellor and 2 years of experience more over my experience with customer service is impeccable
I Have Done My B.tech In Civil Engineering. I have 2 Year's Experience In Network marketing And Freelancing Work.
Zahid B.Sr. Database Administrator, United States
$65 /hr
0 Years Exp.
0 Followers
A seasoned professional having IT experience which includes Database Administration, System Analysis, Design, Network Administration and Support of MS...Read More
Mohammad Amin Jan Project Manager | Consultant, Pakistan
$35 /hr
12 Years Exp.
0 Followers
I am a Technology consultant having more than a decade of experience in providing IT solutions. Prior shifting into new paradigm of Block chain/distri...Read More
Aires Kae Accounting Consultant, Philippines
$16 /hr
13 Years Exp.
0 Followers
A Certified Public Accountant with over twelve years of finance, operations, accounting, and IT experience earned in various industries such as consul...Read More
Richa Research analyst, India
$9 /hr
2 Years Exp.
0 Followers
Associate with a demonstrated history of working in the management consulting industry. Skilled in Microsoft Excel, Clinical Research, Customer Servic...Read More
Shiva Marketer and content writer, India
$34 /hr
1 Years Exp.
0 Followers
Marketing professional who has/is curated/curating campaigns and ideas for brands.
Ishita a person who can make your business grow, India
$30 /hr
0 Years Exp.
0 Followers
Hello, i am ishita, Ishita Jain. I am currently studying. I believe I have a really wise and creative mind which can help any business grow as I can e...Read More
I am a certified Chartered Accountant with 9 years of experience. I am an expert in the field of Transfer Pricing (dealing with Multinational Enterpri...Read More
Gilbert S.Registered Civil Engineer, Philippines, Philippines
$30 /hr
30 Years Exp.
0 Followers
Experienced in Civil Structural Design and Analysis , Staad Pro; Building Repair work; Primavera Project Scheduling; Project Cost Estimates; Bill of q...Read More
Rukkie Consultant , Nigeria
$50 /hr
8 Years Exp.
0 Followers
I am a ceritfied Consultant and Virtual Assistant having 8+ years of experience. Also I am an exclusive brand designer and communication analyst.
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Articles Related To Consul


A customer service representative talk to customers on behalf of companies and businesses. They answer customer queries, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or needs to change their order, the customer service representative walks them through the correct steps. Customer service representatives will also provide additional sales or products, or sell products or services directly.

 

What Customer Service Representatives do?

Customer service representatives typically do the following:

 

  • Listen to customer’s questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Refer customers to supervisors or more experienced employees

The specific duties of customer service representatives vary by industry. For example, representatives who work in banks may answer customer’s questions about their accounts. Representatives who work for utility and telecommunication companies may help customers with service problems, such as outages. Those who work in retail stores often handle returns, process refunds, and help customers locate items. Some representatives make changes to customers' accounts, such as updating addresses or canceling orders. Although selling is not their main job, some representatives may help generate sales while providing information about a product or service.

 

How to define your Customer service project?

Your job description is the 1st touch point between your company and your new hire. With millions of people looking for jobs on so every month, an excellent description will assist you attract the most qualified candidates to your open position. To urge you started, here are some tips for making an efficient description.

 

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

 

Basic of customer service project description are as follow:

  1. State a brief one to two sentence overview of the project objectives.
  2. State this in one sentence so the professional understands how the work fits into the bigger picture.
  3. Be specific with requirements, such as specific software knowledge, typing speed, and language fluency.
  4. Enter a start and end date. Most independent contractor projects are project based and/or short-term. If you’re unsure of the end date, or if the work may be ongoing, you may need to consult your HR partner or other advisor to verify the worker’s classification.
  5. Independent contractor work is often paid at a fixed price. When paying hourly, you may want to specify the maximum number of hours for the project if any.

 

Sample:

We need an experience agent for a ten month project, expected to require 25 hours/week of services, from [start date] to [end date]. We’re launching a multimedia campaign that’s expected to dramatically spike call volume. You’ll work from your own location to handle product calls, take orders, and process payments.

Skill Requirements:

  • Knowledge of Zendesk and Salesforce software
  • Expertise in providing customer service via phone and live chat
  • Fluent in English and Spanish
  • Handle 10-15 calls per hour
  • Ability to upsell and cross-sell products on the phone
  • Basic knowledge of Microsoft Excel

The global demand for data Science professionals is extremely high because of increasing relevance across various sectors. Data Science has become the most-sought skill because the data is piling along with a surge in different tech fields like Artificial Intelligence, machine learning and data Analytics. Hiring data scientist is being carried across numerous domains like e-commerce, education, retail, telecommunication and much more.

 

In the past years, analysts used excel tools to analyze data. Things are changing now! In this modern world, data-driven decision making is sparkling and technology is advanced in the data industry. The tools and technologies that modern Data Scientists employ are a combination of statistical and Machine Learning algorithms. They are used to discover patterns using predictive models. The future of Data Science is bright and the options for its implementation are extensive.

 

Data Scientists must consistently evolve at the edge of innovation and creativity. They must be aware of the types of models they create. These innovations will allow them to spend time discovering new things that may be of value. Subsequently, the advances in Data Science tools will help leverage existing Data Science talent to a greater extent.

 

So what does a Data Scientist do?

Data Scientists influence a pile of data in an innovative way to discover valuable trends and insights. This approach helps to identify opportunities by implementing research and management tools to optimize business processes by reducing the risks. Data Scientists are also responsible for designing and implementing processes for data mining, research and modeling purposes.

 

Data scientist performs research and analyses data and help companies flourish by predicting growth, trends and business insights based on a large amount of data. Basically, data scientists are massive data wranglers. They take a vast data and use their skills in mathematics, statistics and programming to scrub and organize the information. All their analysis combined with industrial knowledge helps to uncover hidden solutions to business challenges.

 

Generally, a data scientist needs to know what could be the output of the big data he/she is analyzing. He/she also needs to have a clearly defined plan on how the output can be achieved with the available resources and time. Most of all the data scientists must know the reason behind his attempt to analyze the big data.

 

To achieve all of the above, a data scientist may be required to:

 

Every organization has unique data problems with its own complexities. Solving different Data Science problems requires different skill sets. Data Science teams are groups of professionals with varied skill sets. They, as a team, solve some of the hardest data problems an organization might face. Each member contributes distinctive skill set required to complete a Data Science project from start to finish.

 

The Career Opportunities:

The careers associated with data science are generally categorized into five.

 

  1. Statisticians: Statisticians work usually for national governments, marketing research firms and research institutes. Extracting information from massive databases through numerous statistical procedures is what they do.
  2. Data Analyst: Telecommunication companies, manufacturing companies, financial companies etc. hire data scientists to analyze their data. A data analyst keeps track of various factors affecting company operation and make visual graphics.
  3. Big Data and Data Mining Engineer: Tech companies, retail companies and recreation companies use data scientists as data mining engineers. They have to gather and analyze huge amounts of data, typically from unstructured information.
  4. Business Intelligence Reporting Professional: They work for tech companies, financial companies, and consulting companies etc. Market research is the primary objective of this job. They also generate various reports from the structured data to improve the business.
  5. Project Manager: A project manager evaluates data and insights fetched from the operational departments and influences the business decisions. They have to plan the work and make sure everything goes in accordance with the plan.

In recent years, there has been a big surge in Cloud Computing Technologies. One such technology which has an immense impact on the world of computing is Salesforce.

 

Salesforce is customer relationship management (CRM) product, Salesforce also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics and application development.”

 

Before Salesforce, Customer Relationship Management (CRM) solutions were hosted on a company’s own server. Can imagine the cost and time it took for companies to have their own CRM solutions? Well, it used to take months or even years to set it up and the cost went up to millions of dollars. Even after setting up, they were extremely hard to use. The feasible solution is to building an affordable CRM software and delivering it entirely online as a service. This was the main idea behind Salesforce. Started as a Software as a Service (SaaS) company, Salesforce has grown into the fifth-largest software company in the world.

 

Salesforce will maintain to be a powerful area for the career opportunity. If the economy remains to grow, demand will maintain to exceeds, as a result, it provides better opportunities and higher salaries. If the economy declines, space will be more resistant to downturns than most, resulting in better job security.

 

Future of the CRM Market

Software as a service (SaaS) products have become increasingly popular and have driven the growth of the CRM market. It's predicted that SaaS CRM solutions will reach a deployment rate of 80 to 85% by 2025. Are you looking for CRM Marketer? Follow to reach your goal.

 

In the near term, the CRM software market is growing at a compound annual growth rate (CAGR) of 14%. The cloud-based CRM subsection of that market is growing at a compound annual rate of 22%.

 

Ninety-one percent of companies already using Salesforce admit that it helps their marketing teams maintain a strong voice with clients and consumers. What's more, 64% of marketers report that they place a higher value on maintaining existing clients than trying to acquire new ones, adding to the need for Salesforce. These numbers show that cloud-based CRM software will become a ubiquitous tool for client-driven companies around the world.

 

Salesforce is the top cloud-based CRM on the market. It has a market share of more than 15% and consistently generates upward of $1 billion more in revenue than its closest competitor. Salesforce has positioned itself well to take advantage of the future growth of the industry.

 

FROM NOTHING TO SALESFORCE ADMIN/DEVELOPER?

The great thing about Salesforce is when we start out we don’t need to know any programming languages. When we create business applications in Salesforce, a lot of it is “click development” or “click configuration” to create applications. Not to say this is “easy”, but it’s all learnable! I have a great belief that if we put our mind to it, we can achieve anything even if we and others think we can’t.

 

It’s odd that people from different industries don’t think they have transferable skills. I think this comes from the perception that Salesforce is a “technical system”. Salesforce is a system that enables companies to manage their day to day operations. That could be Sales, Service, Finance, Operations, Marketing, and Manufacturing! It can touch every part of a business. The businesses that implement it well, are those that consider it a business system that is enable and support their workforce. Those companies that think of Salesforce is an “IT system” and should be implemented by IT, but actually it’s a business system and should be run by the business. Because of this we still have invaluable experience that can complement a career in Salesforce.

  • Job roles available for Salesforce professional:
  • Project Manager
  • Salesforce Architect
  • Salesforce analyst
  • Salesforce consultant
  • Salesforce developer
  • Salesforce admin

 

HOW TO GET STARTED IN SALESFORCE?

First goal is getting a paid job working with Salesforce. To achieve this goal everything comes down to making your resume as attractive as possible to a new employer. I think this comes down to following areas:

 

CERTIFICATIONS

There are a lot of Salesforce Certifications. But I recommend the one to get first ‘Salesforce Certified Administrator’. The reason for this is it gives a good overview of the whole of the core Salesforce platform

 

EXPERIENCE

Create some app in Salesforce: Prove knowledge of Salesforce by creating some business apps in Salesforce. Salesforce provides free “Salesforce Developer Orgs” which is a fully functioning Salesforce tool but limited to a couple of user licenses and limited space. But we can create business apps within it. Then we can add this on CV that we have created, for example an invoice management application with approval processes and automation then this could go a good way in proving your ability with Salesforce.

 

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