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Zendesk Freelancers

Top 32 Zendesk Freelancers on 23 Apr 2019 on Toogit. Zendesk Freelancers on Toogit are highly skilled and talented. Hiring Zendesk Freelancers is quite affordable as compared to a full-time employee and you can save upto 50% in business cost by hiring Zendesk Freelancers. Hiring Zendesk Freelancers is 100% safe as the money is released to the Zendesk Freelancers only after you are 100% satisfied with the work.

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Explore Toogit’s top Zendesk Freelancers

 
 
 
Customer Service Representative, Tier 2
Jack Norris Medina

Customer Service Representative, Tier 2  


Zendesk Google Slides Excel 
$5 /hr
Philippines
Live Chat Agent
Rebecca Roth

Live Chat Agent  


Zendesk Email Handling LivePerson 
$14 /hr
Canada
Full Stack Frontend Developer
Priyanka Sawant

Full Stack Frontend Developer  


Zend Zend Framework Website Design 
/hr
India
Technical Consultant
Priyanka Ghongade

Technical Consultant  


Zendesk Jenkins FishEye 
$60 /hr
India
Customer Success Expert
Ketaki

Customer Success Expert  


Zendesk Email Handling Crowdfunding 
$14 /hr
India
Zendesk developer and email marketer
Abhinav Pandey

Zendesk developer and email marketer  


Zendesk Zendesk API Development Wordpress 
$6 /hr
India
Web Developer - Coldfusion/Php/MySql/MSSQL
Rahul Vyas

Web Developer - Coldfusion/Php/MySql/MSSQL  


Zend REST CodeIgniter 
$12 /hr
India
Software Engineer
Fredy V F

Software Engineer  


Zend Wordpress Magento 
$7 /hr
India
Sr. PHP / Magento Developer
Hiren

Sr. PHP / Magento Developer  


Zend Magento jquery 
$17 /hr
India
Software Architect
Hariom Srivastava

Software Architect  


Zend AngularJS Go Lang 
$16 /hr
India
Sr. Software Developer - LAMPP | MEAN | Android | PhoneGap | Crypt Currency
Ravendra Patel

Sr. Software Developer - LAMPP | MEAN | Android | PhoneGap | Crypt Currency  


Zend NodeJS ExpressJS 
$11 /hr
India
Web application developer/AWS/Video streaming
Vicky Vikash

Web application developer/AWS/Video streaming  


Zend NodeJS Wordpress 
$21 /hr
India
Wordpress, Zend, php, drupal and magento expert 6+ years of experience
Shoeb Genisys

Wordpress, Zend, php, drupal and magento expert 6+ years of experience  


Zend Website Design Wordpress 
$13 /hr
India
web developer
Alpesh Prajapati

web developer  


Zend Wordpress Magento 
$4 /hr
India
php Zend developer
Gautam Rai

php Zend developer  


Zend AngularJS jquery 
$11 /hr
India
Google Partner company providing custom web solutions
Webcastle Media Pvt Ltd

Google Partner company providing custom web solutions  


Zend Wordpress Magento 
$11 /hr
India
Freelancer Web Developer
Pooja Jha

Freelancer Web Developer  


Zend Wordpress Magento 
$13 /hr
India
Web developer
Geo Popa

Web developer  


Zend SVN Docker 
$27 /hr
Germany
PHP developer
Veeramani

PHP developer  


Zend NodeJS Zen Cart 
$4 /hr
India
Expert PHP, Laravel, WordPress, OpenCart, Shopify, Magento Developer
Yauvan

Expert PHP, Laravel, WordPress, OpenCart, Shopify, Magento Developer  


Zend Website Design Wordpress 
$10 /hr
India
Full Stack Web Developer
Test Test

Full Stack Web Developer  


Zend NodeJS Wordpress 
$7 /hr
India
Web Developer
Nikul Patel

Web Developer  


Zend NodeJS Website Design 
$10 /hr
India
mechanical engineer
Dk Kapil

mechanical engineer  


Zend Product Design 3D Modelling 
$2 /hr
India
Web Developer
Naveen Kumar

Web Developer  


Zend jquery javascript 
$3 /hr
India
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Articles Related To Zendesk


A customer service representative talk to customers on behalf of companies and businesses. They answer customer queries, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or needs to change their order, the customer service representative walks them through the correct steps. Customer service representatives will also provide additional sales or products, or sell products or services directly.

 

What Customer Service Representatives do?

Customer service representatives typically do the following:

 

  • Listen to customer’s questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Refer customers to supervisors or more experienced employees

The specific duties of customer service representatives vary by industry. For example, representatives who work in banks may answer customer’s questions about their accounts. Representatives who work for utility and telecommunication companies may help customers with service problems, such as outages. Those who work in retail stores often handle returns, process refunds, and help customers locate items. Some representatives make changes to customers' accounts, such as updating addresses or canceling orders. Although selling is not their main job, some representatives may help generate sales while providing information about a product or service.

 

How to define your Customer service project?

Your job description is the 1st touch point between your company and your new hire. With millions of people looking for jobs on so every month, an excellent description will assist you attract the most qualified candidates to your open position. To urge you started, here are some tips for making an efficient description.

 

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

 

Basic of customer service project description are as follow:

  1. State a brief one to two sentence overview of the project objectives.
  2. State this in one sentence so the professional understands how the work fits into the bigger picture.
  3. Be specific with requirements, such as specific software knowledge, typing speed, and language fluency.
  4. Enter a start and end date. Most independent contractor projects are project based and/or short-term. If you’re unsure of the end date, or if the work may be ongoing, you may need to consult your HR partner or other advisor to verify the worker’s classification.
  5. Independent contractor work is often paid at a fixed price. When paying hourly, you may want to specify the maximum number of hours for the project if any.

 

Sample:

We need an experience agent for a ten month project, expected to require 25 hours/week of services, from [start date] to [end date]. We’re launching a multimedia campaign that’s expected to dramatically spike call volume. You’ll work from your own location to handle product calls, take orders, and process payments.

Skill Requirements:

  • Knowledge of Zendesk and Salesforce software
  • Expertise in providing customer service via phone and live chat
  • Fluent in English and Spanish
  • Handle 10-15 calls per hour
  • Ability to upsell and cross-sell products on the phone
  • Basic knowledge of Microsoft Excel

Other Freelancers In Similar Categories

Jack Norris Med...


I have been a Customer Service Representative for more than 10 years now from a couple of Business Process Outsourc...

Rebecca Roth


I previously worked for The Walt Disney Company on the e-commerce team. I am beyond experienced in customer service...

Priyanka Ghonga...


I am certified for Atlassian tools that is Jira Administrator and Jira Service Desk Administrator.

Ketaki


I am a operations and a start up veteran with a strong penchant for world class customer support. Love mentoring an...

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