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Top 28 Zendesk Freelancers on 19 Jun 2019 on Toogit. Zendesk Freelancers on Toogit are highly skilled and talented. Hiring Zendesk Freelancers on Toogit is quite affordable as compared to a full-time employee and you can save upto 50% in business cost by hiring Zendesk Freelancers on Toogit. Hiring Zendesk Freelancers on Toogit is 100% safe as the money is released to the Freelancer only after you are 100% satisfied with the work.

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Explore Toogit’s top Zendesk Freelancers

 
 
 
Geoffrey A.Customer Service Rockstar, Philippines
$6 /hr
1 Years Exp.
0 Followers
With the current advancement of technology with regards to work perspective, it is essential to possess the rightful skills for an individual to quali...Read More
Cielo Customer Support, Philippines
$7 /hr
10 Years Exp.
0 Followers
Resourceful and efficient Customer Care Representative ​with over 10 years of experience in customer service including technical support. Consistently...Read More
Rebecca R.Live Chat Agent, Canada
$14 /hr
0 Years Exp.
0 Followers
I previously worked for The Walt Disney Company on the e-commerce team. I am beyond experienced in customer service, and technical/conflict resolution...Read More
Priyanka S.Full Stack Frontend Developer, India
/hr
4 Years Exp.
0 Followers
I am a full stack frontend developer with 4 years experience. I am an expert in php,mysql, html5, css3, jquery, javascript,ajax
Priyanka G.Technical Consultant, India
$60 /hr
3 Years Exp.
0 Followers
I am certified for Atlassian tools that is Jira Administrator and Jira Service Desk Administrator.
Ketaki Customer Success Expert, India
$14 /hr
12 Years Exp.
0 Followers
I am a operations and a start up veteran with a strong penchant for world class customer support. Love mentoring and growing teams, learning and desig...Read More
Abhinav P.Zendesk developer and email marketer, India
$6 /hr
3 Years Exp.
0 Followers
Young passionate and motivated software professional with three years of good experience in wide range of technologies and fields covering design, dev...Read More
Rahul V.Web Developer - Coldfusion/Php/MySql/MSSQL, India
$12 /hr
6 Years Exp.
0 Followers
I have been doing Web Development for more than 7 years. I have worked with various technologies and programming languages including PHP, Coldfusion,...Read More
Fredy V.Software Engineer, India
$7 /hr
3 Years Exp.
0 Followers
I am Magento developer for past 3 years. I have expertise in both magento 1.x and magento 2.x
Hiren Sr. PHP / Magento Developer, India
$17 /hr
5 Years Exp.
0 Followers
I have 5+ years of extensive experience in PHP, Magento development. I'm a senior developer with extensive experience in building high quality...Read More
Hariom S.Software Architect, India
$16 /hr
0 Years Exp.
0 Followers
I have 9.10 year of experience in open-source development. Expertise in : ➢ Architecture design ➢ Database design ➢ API development ➢ web develo...Read More
contact me directoly on email : pawan.developers@gmail.com or in skype : pawan1085 I’m a passionate software developer, with 8 years of exper...Read More
Vicky V.Web application developer/AWS/Video streaming, India
$21 /hr
6 Years Exp.
0 Followers
Having more then 6+ years of experience on web and mobile application development and Amazon web services as well as video on demand and live streamin...Read More
Hi, I am a passionate, authentic, hardworking individual having more than 6 years of experience in PHP and I have knowledge of many CMS like Wordpre...Read More
Alpesh P.web developer, India
$4 /hr
4 Years Exp.
0 Followers
i am web developer having 4 year of experience in different web development technologies.
Gautam Rai php Zend developer, India
$11 /hr
4 Years Exp.
0 Followers
i am php zend framework developer having 4 years of experience
WebCastle Media Pvt LTD is an online media advertising agency (Google Partner) delivering high quality creative identity and websites. We are providin...Read More
Pooja Jha Freelancer Web Developer, India
$13 /hr
7 Years Exp.
0 Followers
elancer Web Developer My name is pihu. I am from India Delhi.I am having 7 year of experience on Web Designing and development. I can work on any tec...Read More
Geo P.Web developer, Germany
$27 /hr
0 Years Exp.
0 Followers
Experienced as both a front-end as well as a back-end developer.
Veeramani PHP developer, India
$4 /hr
10 Years Exp.
0 Followers
10+ years of experience in Web applications Development using MVC Frameworks (YII,Zend, cakephp,codeigniter,larvel,symphony), Wordpress,Magento, PHP,M...Read More
-------------------------------------------------- Top 20% for WordPress in Upwork -------------------------------------------------- Over the last...Read More
Nikul P.Web Developer, India
$10 /hr
6 Years Exp.
0 Followers
I am a Web, Software and Mobile developer with commitment for quality work with the use of latest technologies. My ultimate motive is client satisf...Read More
Naveen K.Web Developer, India
$3 /hr
4 Years Exp.
0 Followers
More than 3 years and 8 months of experience in Software Development. Knowing the requirements of business and implemented form for numerous module...Read More
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Skills related to Zendesk

Articles Related To Zendesk


A customer service representative talk to customers on behalf of companies and businesses. They answer customer queries, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or needs to change their order, the customer service representative walks them through the correct steps. Customer service representatives will also provide additional sales or products, or sell products or services directly.

 

What Customer Service Representatives do?

Customer service representatives typically do the following:

 

  • Listen to customer’s questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Refer customers to supervisors or more experienced employees

The specific duties of customer service representatives vary by industry. For example, representatives who work in banks may answer customer’s questions about their accounts. Representatives who work for utility and telecommunication companies may help customers with service problems, such as outages. Those who work in retail stores often handle returns, process refunds, and help customers locate items. Some representatives make changes to customers' accounts, such as updating addresses or canceling orders. Although selling is not their main job, some representatives may help generate sales while providing information about a product or service.

 

How to define your Customer service project?

Your job description is the 1st touch point between your company and your new hire. With millions of people looking for jobs on so every month, an excellent description will assist you attract the most qualified candidates to your open position. To urge you started, here are some tips for making an efficient description.

 

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

 

Basic of customer service project description are as follow:

  1. State a brief one to two sentence overview of the project objectives.
  2. State this in one sentence so the professional understands how the work fits into the bigger picture.
  3. Be specific with requirements, such as specific software knowledge, typing speed, and language fluency.
  4. Enter a start and end date. Most independent contractor projects are project based and/or short-term. If you’re unsure of the end date, or if the work may be ongoing, you may need to consult your HR partner or other advisor to verify the worker’s classification.
  5. Independent contractor work is often paid at a fixed price. When paying hourly, you may want to specify the maximum number of hours for the project if any.

 

Sample:

We need an experience agent for a ten month project, expected to require 25 hours/week of services, from [start date] to [end date]. We’re launching a multimedia campaign that’s expected to dramatically spike call volume. You’ll work from your own location to handle product calls, take orders, and process payments.

Skill Requirements:

  • Knowledge of Zendesk and Salesforce software
  • Expertise in providing customer service via phone and live chat
  • Fluent in English and Spanish
  • Handle 10-15 calls per hour
  • Ability to upsell and cross-sell products on the phone
  • Basic knowledge of Microsoft Excel

Other Freelancers In Similar Categories

Abhinav P.


Young passionate and motivated software professional with three years of good experience in wide range of tech...

Geoffrey A.


With the current advancement of technology with regards to work perspective, it is essential to possess the ri...

Hiuko


I’m a customer support pro. I've spent the last 10 years working for startups and service companies, pro...

Cielo


Resourceful and efficient Customer Care Representative ​with over 10 years of experience in customer service i...

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