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Top 25 Customer Service Agents on 16 Nov 2019 on Toogit. Customer Service Agents on Toogit are highly skilled and talented. Hiring Customer Service Agents on Toogit is quite affordable as compared to a full-time employee and you can save upto 50% in business cost by hiring Customer Service Agents on Toogit. Hiring Customer Service Agents on Toogit is 100% safe as the money is released to the Freelancer only after you are 100% satisfied with the work.

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Enamul Business Analyst, India
$5 /hr
4 Years Exp.
0 Followers
I am an enthusiastic business analyst. I am severally skilled on Property Preservation Business, Data Entry, Business Analysis, Lead Generation, Clipp...Read More
Rae Von V.Back Office Support, Philippines
$5 /hr
3 Years Exp.
0 Followers
I am a certified Customer Service Professional. I have more than 3 years of experience. I work for General Motors, Target and Smartcharts.
Gemcel D.I am awesome , Philippines
$8 /hr
2 Years Exp.
0 Followers
Been working with BPO industry for almost 3 years, handling customer service, Technical Support,. Customer satisfaction is one of my priority. Without...Read More
Aaron L.Customer Service Support Analyst, Philippines
$10 /hr
8 Years Exp.
0 Followers
I am a call center agent for 5 years. I have been working in one of the known BPO company for various accounts and it's nature of business weth...Read More
June Angelli A. B.Team Leader, Philippines
$12 /hr
8 Years Exp.
0 Followers
Hi, my name is June. I have been working in a BPO company for 8 years now and has been a Team Leader for 5 years. My expertise are customer service, t...Read More
Feyisola A.Customer support , Nigeria
$20 /hr
1 Years Exp.
0 Followers
I am a detail-oriented person who is trustworthy, confidential and with excellent track record of maximizing office efficiency and facillitating commu...Read More
Jochelle D.Quality Analyst, Philippines
$10 /hr
4 Years Exp.
0 Followers
I am a Quality Assurance Analyst in a BPO Company that supports online ticketing business and I've been with the industry for almost 5 years.
Pritesh P.Customer Success Management , India
$26 /hr
12 Years Exp.
0 Followers
I am a Customer Success Manager. Having 12+ Years of experience in Key Accounts Management SMB SAAS onboarding, Training, Deployment & Upscaling t...Read More
Roberto Espinosa Jr. Customer Service, Philippines
$16 /hr
0 Years Exp.
0 Followers
Speaks fluent English and proficient in MS Office applications. Been working for a US-based bank for more than 10 years assisting business owners with...Read More
Maria Gheina Mey Customer Service Associate, Philippines
$4 /hr
0 Years Exp.
0 Followers
I have been working in the BPO Industry since 2008 for 11 years now on 2 of the largest Telecomm Company in the US. 4 years as a Technical Support...Read More
Jayralph T.Customer Service Consultant , Philippines
$8 /hr
1 Years Exp.
0 Followers
I am a customer service consultant At Sutherland Global services davao. Billing and sales representative of at&t.
Shubham M.freelance writer, India
$10 /hr
5 Years Exp.
0 Followers
I am Masters in Mass--communication with 5+ years of experience
I am a certified Customer Service Representative on a BPO industry for international account for 7 months
Samuel entrepreneur, Kenya
$15 /hr
5 Years Exp.
0 Followers
I have been an entrepreneur for the last 5 years years designing, launching and running businesses which are initially small businesses.
Baby Alberta T.CUSTOMER SUCCESS LEAD, Philippines
$20 /hr
13 Years Exp.
0 Followers
I have 13 years of experience for sales, business dev, project management, customer success and implementation
I have 3 years experience in working in BPO. I started as a customer service consultant and moved up as a complaints case manager and currently handli...Read More
Clarence Villanueva Customer Service Guru, Philippines
$7 /hr
10 Years Exp.
0 Followers
I have been working in the Customer Service industry for the past ten years and through those years I have gained a lot of knowledge and skills. I eat...Read More
Carlos Barrett Marketing Analyst , Canada
$11 /hr
0 Years Exp.
0 Followers
I am a certified sales rep where I sold insurance while working at the bank, I always did customer customer service, marketing the services provided....Read More
Kris L.Experienced Data Entry/Data Mining and Internet Research, Philippines
$3 /hr
5 Years Exp.
0 Followers
I am an experienced Data Entry/Data Mining and Internet Research with a background on Email Marketing, Social media and Website marketing. I also have...Read More
One plus years of exp in medical billing - healthcare sector,denial management. Customer support of handling enquires, request and complaints. Email...Read More
Mohammed H.Web and App Dev Intern, India
$15 /hr
0 Years Exp.
0 Followers
I am currently a Web and App development intern at Adox Solutions. Willing to work any part time job as data entry, Virtual Assistant, Support etc.
Judemay P. Santos accounting manager, Philippines
$20 /hr
0 Years Exp.
0 Followers
As the Accounting Manager it is my responsibility to Supervise activities of our subordinates. Also I was to Plan, direct, organizes and schedules the...Read More
Himongala B.Travel Advisor, Philippines
$5 /hr
3 Years Exp.
0 Followers
If you are looking for high-quality work from a conscientious, highly organized, and trustworthy professional - then I am the person you need to work...Read More
Azif N.customer support , India
$14 /hr
1 Years Exp.
0 Followers
I am a civil engineering graduate preparing for government exams. I have experience in customer service online and ready to assist customers with adeq...Read More
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Articles Related To Customer Service Agents


In almost every industry, customer service agentsact as intermediaries between companies and customers. They answer questions and resolve issues with a company's products or services, and they are often the only communication a customer has with a company.

 

To become a customer service representative, you need to be an excellent communicator. You should have the ability to converse with anyone since customer service representatives talk to multiple people throughout the day. There is no educational requirement needed to become a customer service representative, but a high school diploma and previous work experience are often preferred. Becoming a customer service representative is also a great entry-level job.

 

Customer service representatives typically need a high school diploma or equivalent and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

 

Customer service representatives usually receive short-term on-the-job training, typically lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn complicated financial regulations.

 

General customer-service training may focus on procedures for answering questions, information about a company's products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

 

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

 

Important Qualities for Customer Service Representatives

  1. Communication skills. Customer service representatives must be able to provide clear information in writing, by phone, or in person so that customers can understand them.
  2. Customer-service skills. Representatives help companies retain customers by answering their questions and responding to complaints in a helpful and professional manner.
  3. Interpersonal skills. Representatives should be able to create positive interactions with customers.
  4. Listening skills. Representatives must listen carefully and understand a customer's situation in order to assist them.
  5. Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.
  6. Problem-solving skills. Representatives must determine solutions to a customer's problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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