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Top Customer Service Agents For Hire

Deepak S.Customer Service Agent, India
$7 /hr
25 Years Exp.
0 Followers
I have great awareness of the business processes and understand the intricacies of symbiosis and the need to deliver above and beyond the customers ex...Read More
  • Customer Service Agents
  • Customer Service
  • Customer Retention
  • Customer Support
  • Outbound Sales
  • Chat Support
  • Employee Training
  • Research
  • Inbound Marketing
  • English Writers & Translators
  • Skip Tracing
Alria A.Customer Service Agent, Philippines
$3 /hr
3 Years Exp.
0 Followers
I am a certified Customer Services Rep with 3years experience. I can handle all types of customer. I'm self motivated and Fast learner. Willing...Read More
  • Customer Service Agents
Tejas J.Customer Service Agent, India
$8 /hr
15 Years Exp.
0 Followers
I am a professional with over 15+ years of experience in Customer Services, Technical Support, Ticket Handling tools, Financial Services, Digital Mark...Read More
  • Customer Service Agents
  • Customer Service
  • Customer Support
  • Account Management
  • Client Management
  • Amazon Seller Central
  • Content Creation
  • Content Writing
  • Instagram Ad Campaign
  • Lead Generation
  • Pay Per Click Advertising
  • ClickBank
  • Social Media Marketing
  • Facebook Ads
  • Instagram Marketing
  • Amazon Listing Optimization
  • Facebook Ad Campaign
  • Pay Per Click
  • Facebook Marketing
  • Google AdWords
  • EBay Listing/Writing
  • Bing Ads
  • Social Media Optimization (SMO)
  • EBay Marketing
  • Amazon FBA
Johl Kristine Customer Service Agent, Philippines
$3 /hr
4 Years Exp.
0 Followers
If you need someone to get your job done, let me help you with that! Job done, is not define as completed task, but how your clients feel about it. Le...Read More
  • Customer Service Agents
  • Chat Support
  • Email Handling
  • Email Support
  • Email Technical Support
  • Live Chat Operator
  • Retail
Rose Customer Service Agent, Philippines
$3 /hr
0 Years Exp.
0 Followers
I worked in a call center for 11 years. I have an experience with technical support, customer service via chat and phone calls. I was also directly hi...Read More
  • Customer Service Agents
  • Cold Calling
  • Skip Tracing
Emily W.Customer Service Agent, Kenya
$10 /hr
5 Years Exp.
0 Followers
Am a Professional Virtual Assistant. I deliver excellent results in my assignments
  • Customer Service Agents
  • Customer Service
  • Customer Support
  • Call Center Management
  • Calendar Management
  • Executive Assistant
  • Cold Calling
  • Call Handling
  • Data Entry
  • Email Handling
  • Travel Planning
  • Email Support
  • Scheduling
  • Live Chat Operator
  • Bitrix24
  • CRM
  • Amadeus
Padipurakkal S.Customer Service Agent, United Arab Emirates
$8 /hr
15 Years Exp.
0 Followers
Customer service management specialist with 15 yrs of experience Pre sales customer service After sales customer service Key accounts management...Read More
  • Customer Service Agents
Denise B.Customer Service Agent, Philippines
$6 /hr
1 Years Exp.
0 Followers
I have International Account Customer Service experience
  • Customer Service Agents
  • Communication
Mischelle B. Z.Customer Service Agent, Philippines
$9 /hr
5 Years Exp.
0 Followers
I've been in the customer service industry for many years and I was fortunate to handle different accounts and campaigns, from inbound to outboun...Read More
  • Customer Service Agents
  • Customer Service
  • Customer Support
Maranda B.Customer Service Agent, United States
$10 /hr
5 Years Exp.
0 Followers
i dont have any certifications
  • Customer Service Agents
Shanece W.Customer Service Agent, Jamaica
$10 /hr
3 Years Exp.
0 Followers
I have a certificate in Customer Service Management, I'm an excellent team player and I have been working in Online Customer Service for more tha...Read More
  • Customer Service Agents
  • Customer Support
  • Problem Solution
  • Typing
Kadijah R.Customer Service Agent, Jamaica
$9 /hr
10 Years Exp.
0 Followers
I am a customer service representative with 2 + years experience.
  • Customer Service Agents
  • Customer Service
  • Customer Support
Ramon J.Customer Service Agent, Jamaica
$13 /hr
2 Years Exp.
0 Followers
I am a Student currently pursuing my Bachelor's in Computer Science, certified as a customer service representative and freelance in graphic desi...Read More
  • Customer Service Agents
  • Customer Service
  • Microsoft Powerpoint
  • Brochure Design
  • Graphic Design
  • Adobe Audition
  • Business Cards
  • Adobe InDesign
  • Microsoft Excel
  • Adobe Illustrator
  • Logo Design
  • Microsoft Word
  • Adobe Photoshop
  • Adobe Photoshop Lightroom
Roshein R.Customer Service Agent, United States
$10 /hr
2 Years Exp.
0 Followers
Auditor for less than 6 months Secretary experience for 2 years.
  • Customer Service Agents
  • Customer Service
  • Customer Experience
  • Customer Support
  • Computer Skills
  • Travel Agent
  • Software & Technology
  • English Tutoring
  • Transcription
  • Network Monitoring
  • Biology
Princess R.Customer Service Agent, Guyana
$10 /hr
2 Years Exp.
0 Followers
Ready and able to complete data entry jobs at a fast pace and with reliable accuracy.
  • Customer Service Agents
  • Transcription
  • Data Entry
Asha-kay B.Customer Service Agent, Jamaica
$8 /hr
7 Years Exp.
0 Followers
I have a Bachelors of Science degree in Hospitality management and I Have been working in the BPO sectors for almost 3 years now and in the hospitalit...Read More
  • Customer Service Agents
  • Customer Service
  • Chat Support Agents
  • Typing Agents
  • Chat Support
  • Email Support
  • Sales
  • Copy Typing
  • Typing
Kedibone Leah R.Customer Service Agent, South Africa
$7 /hr
23 Years Exp.
0 Followers
I am a Executive Receptionist over 25 years .I am a friendly and customer service oriented. I am enthusiastic corporate person with great passion for...Read More
  • Customer Service Agents
  • Receptionist Skills
Irshaad J.Customer Service Agent, South Africa
$18 /hr
5 Years Exp.
0 Followers
I've got experience in customer service resolving queries aswell as a collection agent
  • Customer Service Agents
  • Data Processing
Ocharn K.Customer Service Agent, Jamaica
$13 /hr
0 Years Exp.
0 Followers
I am a certified customer service representative who have been serving in the BPO industry for over two years now. What makes me an expert in this fie...Read More
  • Customer Service Agents
  • Customer Service
  • Customer Support
  • Document Review
Ayesha F.Customer Service Agent, Jamaica
$7 /hr
1 Years Exp.
0 Followers
I am certified in customer engagement and I am going to get an Associate Degree in BPO. I can do data entry as well
  • Customer Service Agents
  • Data Entry
Oluwatosin O.Customer Service Agent, Nigeria
$19 /hr
9 Years Exp.
0 Followers
I have over 8 years of administrative and employee relations experience. I have attended various trainings including Office Administrator from a UK ba...Read More
  • Customer Service Agents
  • Chat Support Agents
  • Email Tech Support Agents
  • Office Administration
  • Client Management
  • General Office Skills
  • Administrative Support
Priya Y.Customer Service Agent, India
$9 /hr
2 Years Exp.
0 Followers
I am college student with one or two years experience of customers support agent.
  • Customer Service Agents
  • Social Customer Service
  • Customer Support
Riaz J.Customer Service Agent, Pakistan
$5 /hr
2 Years Exp.
0 Followers
i have an experience of more than 2 years in chat and email customer support. I have worked on salesforce and slack software for managing customer...Read More
  • Customer Service Agents
  • Customer Support
Abdullah H.Customer Service Agent, Pakistan
$10 /hr
4 Years Exp.
0 Followers
Enthusiastically eager to contribute to team success through hard work, attention to detail, and organizational skills. Clear understanding of work an...Read More
  • Customer Service Analytics
  • Customer Service
  • Customer-focused
  • Appointment Setting
  • Administrative Support
  • Virtual Assistant
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Customer Service Agents Ratings

Trust RatingTrust Score 4.6
655 reviews

Reviews From Customer Service Agents

Very best platform for Freelancers
M. Ghufran U.
Accountant

How it works

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Review work, track working hours. Pay to Customer Service Agents Experts only if you are 100% satisfied with the work done.

How to Hire the best Customer Service Agents

How to hire customer service representative today?

Nowadays, Freelancing is simplest and easiest way to hire talented and experienced customer service representative. Once you've decided to hire customer service representative, means you would need one who is proficient in customer support and good command over English.

The first place to start with is your project itself, define “what you want” and what's your requirements as a project and you need to analyze your requirement for determine the employment type (individual/agency), budget and platform. Within 24 hours you get top customer service expert's proposals, you need to scan their portfolio and shortlisted them, preferred only experienced person because hiring experience person is always better deals. And finally invite them for interview to assess their abilities. If you aren’t from a technical background, seek someone proficient to conduct a technical interview.

How to get customer service representative?

Customer service representative is a face of your brand, because your customer will have the most contact with them, so you need to hire the best possible talent. Determine your criteria and post your requirement on freelance website and follow some steps to get best customer service representative.

  1. Writing a job requisition: The title of job is first impression people will have, so make title more informative and start writing job description with 1-2 sentence summary of who you are and what you’re looking for and list the job responsibilities and required skills.
  2. Find a proposal that stand out: Shortlist some application or resume those never have typos or spelling mistake or having experience before and showing some interest and competence in your industry. Everything about a resume is not correct, see his/her creativity and originality through interview and hire right candidate.

From where to get customer service representative?

Toogit freelance website is a best place to hire the highly skilled and talented customer service representative.

Hiring Customer Service Representative on Toogit is 100% safe as the money is released to the Freelancer only after you are 100% satisfied with the work, you just share your requirement in details for hire a best talent.

How to create customer support for new company?

If your company is just starting out, you probably need one or two dedicated customer service representative in charge of handling all customer issues.

Before you start with the foundations of building a customer service team, you would like to think about its functions. Not all customer service units serve a similar purpose and your objectives will help define the roles of your team in a more coherent manner. When you're committed to providing great customer service then you need to be available on every social media channel all the time. For providing high quality, reliable customer support you required a great customer support team.

What is customer service representative?

Customer service representative interact with customer on behalf of an organization. They provide information about products and services, take order, respond to customer complaints and process returns.

Customer service representative have strong listening and speaking skills and he/she accurately response to customer inquiries and concerns.

A good customer service representative helps your business to specialize in creating unique consumer experiences. Customer service representative provide you more benefits and make valuable customer relationships which will last longer and continue being more profitable over time.

How to evaluate customer service representative?

To maintain an excellent customer service department, it is important that you have a series of steps in place for evaluating the performance of representatives.>p

  1. Determine your criteria for evaluation: It’s important to determine which qualities are most important to you as an employer, while you should certainly look at both call times and customer satisfaction, first identify which of these is your biggest priority.
  2. Create a call time spreadsheet: To evaluate call time you would like to place system to create a readable spreadsheet that shows a performance of representative, how many calls a representative was able to handle in one hour.
  3. Analyze users’ feedback: it's imperative that your company conduct regular customer satisfaction survey so as to investigate your customer service department, so you'll easily find that your representative who handles a large volume of calls in short time spans but consistently receive poor marks or poor customer satisfaction.
  4. 4. Listen to call: During a survey, call time data is invaluable in an evaluation nothing beats actually listening to a calls for you. Take short investigation on representative calls for whether or not the representative is following the company approved script. Monitor representative’s tones and determine if they are consistently polite when dealing with callers.

How to manage customer expectations

Today's customers have a lot more choices at their disposal and better opportunities to share consumer experiences with others through social media.

It is essential for a modern business to focus on customer service to ensure you provide customers more than just a service or a product and manage their expectations. Best way to exceed the norm and maintain happy clients in long term is to manage their expectations from start to finish. Your company can set themselves up for success by utilizing the right customer support and employing these four powerful strategies for manages customer expectations.

  1. Openly discuss solution: One important way businesses will manage customer service expectations is by openly discussing possible solutions to a problem with the client. By listing off possible resolutions, support teams empower their clients to understand the complexness of a particular problem and interact directly with its answer.
  2. Provide clear timelines: Teams should ensure customers are well-informed of not only how long a telephone call will take, but how much time and work is required to get them a solution as quickly as possible.
  3. Be transparent and honest: Reasonable expectations are often born from trust. You need to make policies, values and practices transparent for build a trust with customers.
  4. 4. Follow up regularly.

What is customer service?

Customer service is the support you offer your customers before and after they purchase and use your products or services that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business.

Today's customer service goes far beyond the traditional telephone support agent. It's available via email, web, text message, and social media. Many companies additionally provide self-service support, so customers can find their own answers at any time day or night. Customer support is more than just providing answers, it's an important part of the promise your brand makes to its customers.

How to hire customer service agent?

Whether you're hiring a lot of customer service representative to scale your customer support team to satisfy new business demands or need specialists in different time zones to handle calls or requests that come through outside of your local peak hours, it’s imperative your new talent understands your company and your customer after all, they’ll be the voice of your company. The success of your representative starts with how well you write the project description and ends with asking all the right questions in an interview.

Why are you hiring a customer service agents?

It's important to provide the most effective customer service to ensure that your customers receive the optimal experience. In many cases, customer service reps are the face of the brand. They are the people your customers will have the most contact with, so you need to hire the most effective possible talent.

Customer Service Agents on Toogit are highly skilled and talented. Hiring freelance Customer Service Agents on Toogit is quite affordable as compared to a full-time employee and you can save up to 50% in business cost by hiring Freelance Customer Service Agents on Toogit.